Payroll Associate

Aerotek•Hanover, MD

5d•$45,000 - $56,000•Onsite

About The Position

Aerotek Corporate has an immediate opening for a Payroll Associate at our corporate office in Hanover, MD. This is a full-time position, Monday through Friday, from 8:30 AM to 5:30 PM. The role offers a compensation of $21.63 per hour plus a $1,000 quarterly bonus potential. The Payroll Associate will be responsible for professionally and efficiently coordinating a high volume of Payroll related requests from field partners for the external employee population. They will work closely with internal and external partners throughout multiple Operating Companies to provide outstanding service, including answering questions, completing Correction Requests, fulfilling cash pay card orders, and reviewing federal and state tax forms.

Requirements

Strong analytical skills
Stellar customer service skills
Excellent verbal and written communication skills
Strong organizational and time-management skills
Exceptional active listening abilities
Computer skills: PeopleSoft, Microsoft Office
Ability to multitask, prioritize, and manage multiple communication channels at a given time

Nice To Haves

Payroll experience preferred

Responsibilities

Serve as the first point of contact for field partners seeking payroll assistance by email or phone
Respond accurately and timely in adherence to the 1/24 rule to field partner email inquiries, resolve requests and defer to appropriate Payroll Specialist when necessary
Communicate policies and procedures to field partners regarding Payroll related functions
Compile, distribute and complete Payroll related queries, reports, and audits
Coordinate the timely resolution of payroll discrepancy items
Maintain multiple tracking logs in Excel
Daily sorting/scanning of mail and documents to Payroll Specialists
Send emails and make outbound calls to 3rd parties for payroll related research (Bank of America, check cashing facilities)
Direct contractor calls to aligned Collocation Center partners
Various administrative duties related to Payroll