Payroll Assistant

Endeavor Air • Minneapolis, MN

2d • Onsite

About The Position

The Payroll Assistant supports accurate and timely bi-weekly and semi-monthly payroll processing and acts as a first-line resource for employee inquiries. The role maintains employee master data, assists with earnings and deduction imports, manages routine wage garnishments, and prepares post-payroll reporting and funding packages. This position operates with a high degree of confidentiality, attention to detail, and service orientation within established procedures and deadlines.

Requirements

• High School Diploma or GED required
• 1–3 years of payroll or HR operations experience preferred
• Proficiency with Microsoft Excel, Outlook, and Word
• Basic understanding of payroll fundamentals (tax withholding, direct deposit, NACHA NOC handling, wage garnishments) and related regulations.
• Strong analytical, organizational, interpersonal, written and verbal communication skills
• Reliable, self‑motivated, and positive attitude

Nice To Haves

• Associate’s degree or higher preferred
• union environment experience a plus
• experience with common payroll/HRIS platforms (e.g., ADP, UKG, Workday, PeopleSoft) preferred

Responsibilities

• Monitor and triage the Payroll shared inbox; respond to employee and department inquiries and route/escalate items per established SLAs.
• Answer the Payroll phone line; research and resolve routine issues; gather additional information from employees as needed to close tickets.
• Assist with end-to-end payroll cycles (bi-weekly and semi-monthly) by preparing and validating import files for earnings, deductions, and adjustments.
• Maintain employee master data, including tax withholding updates and direct deposit changes; research and resolve NACHA NOC items within deadlines and policy.
• Perform basic reviews of exception/variance reports and help resolve discrepancies prior to payroll confirmation.
• Ensure all updates adhere to corporate policy and applicable federal, state, and local regulations.
• Manage routine processing and maintenance of wage garnishments (child support, levies, and other court-ordered deductions), ensuring accuracy and timely remittance; escalate complex cases to the Payroll Manager.
• Set up and maintain payroll-related deductions (e.g., union dues and union-related deductions, uniforms, luggage, equipment purchases), verifying proper calculation and balancing each cycle.
• Assist in preparing funding packages for payroll, garnishments, and other deduction remittances each cycle.
• Complete recurring post-payroll reports for internal and external stakeholders (e.g., Pass Bureau, unions) and maintain supporting documentation.
• Track unclaimed property related to payroll activity and report to Accounting monthly for close.
• Assist with audit requests (internal, external, compliance/union) by compiling documentation and responding to information requests.
• Maintain orderly, accurate records to support internal controls, retention standards, and department procedures.
• Serve as the department Records Liaison for records retention activities; coordinate periodic file transfers to off-site storage (e.g., Iron Mountain) in accordance with policy.
• Support ad hoc projects, process documentation updates, and cross-training as assigned.

Benefits

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED