Payroll and Retirement Benefits Coordinator

CU Answers • Grand Rapids, MI

2d • Onsite

About The Position

The Payroll & Retirement Benefits Coordinator is CUAnswers' subject-matter expert for payroll, payroll tax, retirement benefits. The role ensures employees are paid accurately and on time, keeps payroll and benefit records correct in all systems, and partners with HR and Accounting on compliance, reconciliations, and employee education. This role will provide payroll processing services for multiple company partners on a weekly basis. This position handles sensitive compensation data and critical funds. It requires sound independent judgment, strict confidentiality, and the ability to explain complex payroll, tax, and retirement plan rules clearly to employees and leadership.

Requirements

• Associate’s degree in business administration, accounting, or finance or equivalent work experience of 3-5 years direct payroll is required.
• Three to five years of payroll experience required.
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Excellent verbal and written communication skills.
• Ability to work independently with a high level of accuracy and attention to detail.
• Strong organizational skills, with the ability to manage multiple priorities and meet deadlines.
• Strong interpersonal skills, with the ability to work effectively with internal teams and external clients.
• Ability to operate standard office equipment, including a PC workstation, telephone, and copier.
• Commitment to the company mission and the seven cooperative principles.

Nice To Haves

• Specialized Payroll Knowledge Supplemental Executive Retirement Plan (SERP): payroll treatment of non-qualified deferred compensation, including Section 409A considerations, FICA timing, and W-2 reporting.
• Taxable fringe benefits: identifying and imputing income for non-cash benefits, most commonly spouse travel at CUAnswers.
• Personal use of company car: calculating and reporting imputed income using IRS-approved valuation methods.
• Moving expenses: treating employer-paid or reimbursed relocation costs as taxable wages, including grossing up when approved.
• Travel pay: determining when travel time is compensable for non-exempt employees under the FLSA and paying it correctly.
• Demonstrated 401(k) plan design experience is preferred, including eligibility, matching formulas, and vesting.
• At minimum, the ability to clearly articulate SECURE 2.0 provisions and their payroll impact, such as Roth catch-up requirements for higher earners, enhanced catch-up limits for ages 60–63, and automatic enrollment rules.
• Ability to explain plan features to employees in plain language during orientations and one-on-one questions.
• One Big Beautiful Bill Act (OBBBA): ability to articulate the changes enacted for "no tax on overtime," including which overtime pay qualifies, the deduction limits and income phase-outs, and the employer's reporting obligations.
• Multi-state registration: experience registering for state income tax withholding in new states.
• Federal and state filings: working knowledge of Forms 940, 941, W-2, and W-3, and state quarterly wage and tax reports, including Michigan UIA 1028.
• Certified Payroll Professional (CPP) preferred.
• Experience with Microsoft Dynamics 365 Business Central preferred.

Responsibilities

• Handle general ledger entries, 401(k) distributions, tax reconciliations, and benefit-related payment processing and balancing.
• Oversee 401(k) administration, contributions, payroll deductions, and account reconciliation.
• Input and approve payroll and benefit record changes, additions, and terminations in all relevant systems.
• Maintain payroll documentation in accordance with RIM retention policies and collaborate with HR and Accounting on compliance.
• Process garnishments and other required payroll documentation as needed.
• Work with HR to manage payroll adjustments and premium payments related to FMLA leaves.
• Assist the Accounting team with account reconciliations, labor tracking, wage verification, and other assigned financial tasks.
• Perform additional duties as assigned to support organizational goals and evolving business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree