Payroll and Benefits Administrator
About The Position
The Payroll and Benefits Administrator manages accurate, timely payroll processing and day-to-day administration of HandCraft’s employee benefits programs. The role maintains employee and payroll records in the HRIS, reviews time and pay data, coordinates benefit enrollments and changes, and assists employees with questions. It works closely with Human Resources, Finance, managers, employees, and outside providers to ensure payroll and benefits processes run smoothly and confidentially. The administrator coordinates payroll processing, audits payroll data, maintains employee information, responds to payroll questions, reconciles reports and deductions, supports tax and year-end reporting, and prepares employment and income verifications. The role administers benefits enrollment and changes, supports open enrollment, reviews benefit invoices, reconciles elections and deductions, and helps coordinate audits, filings, renewals, and vendor reviews. The position also maintains confidential employee records and reports in HRIS and related systems, protects sensitive information, resolves data and workflow issues, and recommends practical process improvements. This is an on-site position during normal business hours, with eligibility to work remotely one day per week after 90 days. Regular, reliable attendance and additional hours when needed to meet business requirements are expected.
Requirements
- Three or more years of experience in payroll, benefits administration, or a related HR operations role.
- Working knowledge of payroll processing, timekeeping, benefit enrollment, payroll deductions, and employee record maintenance.
- Experience using an HRIS or payroll platform.
- Strong Microsoft Office skills, especially Excel.
- High attention to detail, sound judgment, and discretion in handling confidential information.
- Strong organization and follow-through, with the ability to prioritize deadlines and manage recurring payroll and benefits calendars.
- Clear, courteous communication and a service-oriented approach when assisting employees and managers.
- Ability to work effectively with employees, managers, Finance, vendors, and other partners across multiple locations.
- Regular, reliable attendance and ability to meet payroll and benefits deadlines.
- Ability to work on-site during normal business hours and work additional hours when needed to meet business requirements.
Nice To Haves
- Bachelor’s degree in business, human resources, accounting, or a related field; equivalent combinations of relevant education and experience will be considered.
- Experience supporting both payroll and benefits.
- Paylocity experience.
- Experience with multi-state payroll or benefits administration.
- Spanish language skills.
Responsibilities
- Coordinate regular payroll processing in the HRIS or payroll system, collecting, reviewing, and entering time, attendance, and pay information by established deadlines.
- Audit payroll data before submission, including hours, overtime, PTO, employee changes, deductions, direct deposits, tax withholding, and wage garnishments; research and correct discrepancies.
- Maintain employee payroll and personal information and process approved compensation, status, and separation changes.
- Respond to employee and manager questions about pay, deductions, time records, and payroll procedures; resolve routine issues and coordinate complex matters with providers or internal partners.
- Reconcile payroll reports and deductions, support payroll tax and year-end reporting, maintain documentation, and prepare employment and income verifications.
- Administer employee enrollment, qualifying life event changes, and terminations for medical, dental, vision, disability, and retirement benefit plans.
- Help employees understand benefit enrollment, eligibility, plan options, and available support; coordinate questions with carriers, brokers, vendors, and plan providers.
- Coordinate annual open enrollment communications and activities, track elections, and verify benefit elections and payroll deductions.
- Review benefit invoices, reconcile them to enrollment and payroll records, investigate discrepancies, and coordinate general ledger coding with Finance.
- Prepare records and reports and coordinate documentation for retirement plan audits, benefit plan filings, and compliance reviews.
- Provide administrative and data support for benefit renewals, plan design discussions, and vendor reviews.
- Maintain accurate and confidential employee records in the HRIS and related systems; prepare reports and help resolve data or workflow issues.
- Protect sensitive employee, payroll, health, and financial information and follow company procedures for access, retention, and handling of records.
- Identify recurring issues and recommend practical improvements to payroll, benefits, and employee support processes.
- Perform other related duties as assigned.
Benefits
- Medical, dental, life, and short- and long-term disability insurance.
- 401(k) with company match.
- Paid time off and a paid holiday on the employee’s birthday.
- Paid training and advancement opportunities.
- Employee Assistance Program (EAP), referral incentives, and employee discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
