Payroll and Accounting Associate

The Metropolitan Opera•Lincoln Center - New York, NY

2d•Hybrid

About The Position

This role is responsible for processing complex weekly payrolls for various employee groups, ensuring timeliness, accuracy, cost-effectiveness, and compliance with collective bargaining agreements and regulations. The position also involves delivering top-notch internal customer service, communicating with managers and timekeepers, answering employee questions, and performing research and analysis related to labor expenses. Additionally, the associate will assist with various financial and accounting reviews and reconciliations.

Requirements

High school diploma or equivalent education required
Excellent mathematical skills
Proficiency with Microsoft Office (in particular, strong Excel skills)
Minimum of one year payroll experience
Excellent oral and written communication skills
Top-notch customer service skills
Excellent organization skills and attention to detail

Nice To Haves

Bachelor’s degree preferred
Prior experience in a union environment preferred
Opera knowledge, appreciation for the arts, and language skills a plus

Responsibilities

Process complex weekly payrolls for various employee groups, ensuring timeliness, accuracy, and compliance with collective bargaining agreements and regulations
Enter data for new and existing employees
Assist with payroll-related research and analysis
Assist employees with payroll-related questions and issues, demonstrating customer service excellence
Answer inquiries on unemployment claims, employment verifications, workers’ compensation, mortgage and loan applications
Maintain paid time off records for assigned employee groups
Investigate and resolve payroll discrepancies, in accordance with regulations
Maintain in-depth knowledge of payroll-related regulations and high degree of familiarity with collective bargaining agreements and non-contractual pay practices
Provide general administrative support, including answering phones, handling walk-in traffic, and filing, as necessary
Participate in the preparation of Payroll and Finance mailings to employees
Provide accounting support for Finance Department including documentation review and financial analyses and reconciliations
Assist in the follow-up and reissuance of uncashed checks
Coordinate securely gathering banking information and setting up electronic payments, and fielding questions regarding and resolving issues with returned payments
Assistance with other finance and accounting department tasks on a partial weekly basis
Other duties as assigned