payroll analyst (Remote - U.S.)

Starbucks•Seattle, WA

2d•Remote

About The Position

The Payroll Analyst supports payroll operations for more than 250,000 partners across the United States and Canada, helping ensure they are paid accurately and on time. The role handles complex payroll processing, reconciliations, project support, process improvements, compliance activities, and partner service. Success requires strong analytical skills, attention to detail, cross-functional collaboration, and a commitment to operational excellence. The position prepares paychecks requiring special processing, including bonus payouts, corrections to hours, off-cycle batch processing, and the application of appropriate overtime rules, deductions, benefits, and accruals. It also researches and resolves incoming emails and cases from the call-tracking system with courteous, professional, and timely follow-up. The Payroll Analyst identifies, recommends, and implements process improvements; leads cross-functional teams to resolve process concerns and develop new processes; maintains process documentation; validates policies and procedures against state and provincial laws; and participates in periodic internal audits of key responsibilities.

Requirements

Experience with multi-state or provincial full-cycle payroll processing, including time entry through general ledger entry.
Strong analytical and technical skills, attention to detail, and ability to execute, learn and adapt to changing technology, and identify, evaluate, and implement process improvements.
Foundational understanding of payroll, including garnishments, bonus payments, special payments, and U.S. payroll taxes.
Knowledge of payroll laws and regulations.
Strong customer-service skills, consistent follow-through, and clear, concise oral and written communication.
Ability to lead, mentor, and coach peers and other partners.

Nice To Haves

Knowledge of Canadian payroll taxes.

Responsibilities

Prepare paychecks requiring special processing, including bonus payouts, corrections to hours, off-cycle batch processing, and application of overtime rules, deductions, benefits, and accruals.
Research, respond to, and resolve incoming emails and cases from the call-tracking system with courteous, professional, and timely follow-up.
Identify, recommend, and implement process improvements.
Lead cross-functional teams in resolving process concerns and developing new processes.
Maintain process documentation and validate policies and procedures against state and provincial laws.
Participate in periodic internal audits of key responsibilities.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave and family expansion reimbursement.
Paid vacation from date of hire and accrued sick time.
Eight paid holidays and two personal days per year.
401(k) retirement plan with employer match for eligible partners.
Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care and DACA reimbursement.