Payroll Admin, Concessions - Wrigley Field

Compass Group•Chicago, IL

4d•Onsite

About The Position

The Payroll Administrator is responsible for supporting weekly payroll operations for union and non-union team members working at Wrigley Field. This role ensures accurate payroll processing, union compliance, timekeeping administration, gratuity and commission tracking, and adherence to collective bargaining agreements. The ideal candidate is highly detail-oriented, organized, and capable of working in a fast-paced event-driven environment tied to the Chicago Cubs schedule and stadium operations.

Requirements

2+ years of payroll, timekeeping, or payroll administration experience preferred
Experience working in a unionized environment strongly preferred
Knowledge of payroll systems, timekeeping platforms, and labor compliance practices
Strong understanding of overtime calculations, gratuities, commissions, and shift differentials
Excellent attention to detail and organizational skills
Ability to manage multiple priorities in a high-volume environment
Strong communication and problem-solving abilities
Proficiency in Microsoft Excel and payroll reporting tools

Nice To Haves

Stadium, hospitality, entertainment, or large-scale event payroll experience
Familiarity with collective bargaining agreements and union payroll processing
Experience handling tipped employee payroll and commission structures

Responsibilities

Process and review weekly payroll with a strong focus on accuracy, timeliness, and compliance
Pull and submit union dues and fees in accordance with collective bargaining agreements
Enter and validate tip payouts, tip pools, shift pay and commissions, for associates
Review and correct employee timesheets, including missed punches, edits, and manager approvals
Process all holiday pay in accordance with union contracts and local labor requirements
Investigate, keep track and resolve payroll discrepancies and employee pay inquiries within a timely manner
Maintain accurate payroll records and supporting documentation
Ensure compliance with union contracts, wage rules, overtime regulations, and scheduling provisions
Track union classifications, pay rates, seniority, and eligibility requirements
Partner with Operations Management and Human Resources to resolve payroll and labor-related issues
Maintain accurate records related to union reporting, audits, and compliance reviews
Monitor trends related to missed punches, overtime, payroll adjustments, and attendance discrepancies
Develop plans to increase time-clock compliance with associates
Prepare payroll-related reports and labor summaries as needed
Ensure all payroll and HR deadlines are met in a timely manner
Assist with administrative payroll projects and process improvements
Support employee profile audits for seasonal and event-based employees’ wages