Payments Specialist 1

CoVantage Credit Union•Town of Antigo, WI

About The Position

Join CoVantage Credit Union and be at the center of how money moves! As a Payments Specialist, you’ll play a key role in delivering fast, accurate, and secure transactions—from wires and ACH to mobile deposits—helping members manage their finances with confidence. Every day brings something new as you problem-solve, streamline processes, and ensure every transaction is handled with precision. This is more than processing payments—you’ll be part of a team that puts people first, delivers exceptional service, and keeps our operations running smoothly behind the scenes. If you’re detail-driven, thrive in a fast-paced environment, and take pride in accuracy and member service, this is your opportunity to make an impact at CoVantage.

Requirements

Associate’s degree required.
Working knowledge of Windows and Microsoft Office software.
Strong communication skills, written and verbal.
Basic mathematical skills.
Ability to independently organize and prioritize work to complete tasks.
Proper business telephone etiquette.
Must be bondable.

Nice To Haves

Professional financial experience preferred.

Responsibilities

Processes ACH (Automated Clearing House) transactions whether credit union acts as RDFI (receiving depository financial institution) or as an ODFI (originating depository financial institution) including exception, return, and non-monetary transactions within expected timeframes.
Reviews and decisions mobile deposit check images.
Is familiar with and adheres to all aspects and provisions of regulations and policies as they pertain to the individual’s assigned job duties.
Maintains the confidentiality of member, employee, and credit union information.
Provides all members with professional, high quality member service.
Exhibits the credit union’s seven service standards promoting a culture of welcoming all and putting people first whether they are a member or a coworker.