Enterprise Payments, Payments Governance Advisor - Hybrid
About The Position
The Enterprise Payments Governance and Oversight (EPGO) team is seeking a dynamic Manager-level Payments Governance Advisor who will provide effective end-to-end payments oversight and risk management across Capital One. The EPGO team sits within the Enterprise Payments organization in the Retail Bank. This team is tasked with executing governance and oversight of payments strategy, operations, and risk management for the payment types utilized across the enterprise. In this role, you will be at the forefront of payments risk management, supporting solutions to advise and remediate some of the biggest payments-related challenges. You will act as a subject matter expert and trusted advisor to key stakeholders across all Lines of Business to champion a strong first line risk culture, including Senior Leaders and colleagues across Operations, Risk Management, and Product. You will work with smart, talented people who will challenge you to excel as you become responsible for building, maintaining and continuously improving best in class subject matter expertise of payments risk management.
Requirements
- Associate's Degree or Military Experience
- At least 3 years of experience in risk management, audit or governance
- At least 3 years experience in the banking or financial industry
- At least 2 years of experience supporting, partnering and interacting with internal and external stakeholders
- At least 2 years of project or process management experience
- At least 2 years of experience using Google Suite or Microsoft Office
Nice To Haves
- Bachelor’s Degree
- At least 5 years of experience in risk management
- At least 5 years of project management experience leading cross functional projects and programs
- At least 1 year of risk analysis or data manipulation experience
- At least 3 years of experience managing senior stakeholders
- At least 3 years of experience working in payments
- At least 3 years of people leadership experience
- At least 4 years of process management experience
- Accredited ACH Professional (AAP) certification or Accredited Payments Risk Professional (APRP) certification
Responsibilities
- Partner with stakeholders to understand business use cases that impact payments.
- Influence and advise partners on risk mitigation strategies, including controls, testing, policies, procedures by utilizing Enterprise risk framework standards
- Document and manage E2E payments use case inventory and supporting lines of business in demonstrating adherence to payment risk policy & standards
- Perform enterprise risk assessments of new or modified payments use cases
- Leverage knowledge of the payments industry and risk management strategies to strengthen internal controls
- Identify and remediate payments related Issues in partnership with Business Risk owners
- Work across the Enterprise to ensure consistent risk management across payment types, maintain or improve on policies and procedures to ensure corporate, regulatory and industry standards
- Contribute and lead Monthly or Quarterly business reviews across lines of business
- Identify risk trends and propose new controls, processes or approaches to mitigate those risks.
- Leverage story telling and strategy to highlight opportunities for improvement around risk culture, risk identification, knowledge, and process across the Enterprise.
- Engage in payments-related projects and process initiatives to support governance and oversight activities
Benefits
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
