Payment Services Coordinator

Communication Federal Credit Union • Oklahoma City, OK

2d • Onsite

About The Position

The Payment Services Coordinator is responsible for administrative duties within the Electronic Services Department. This position handles processing, inquiries, and adjustments for plastic cards, mobile banking, and various electronic services/products.

Requirements

• 2 years' experience in a financial institution or lending environment required.
• Proficiency with Windows based software and other applications.
• Solid mathematical reasoning with ability to calculate applicable functions.
• High school diploma or GED required.
• Any combination of education, training or experience providing required knowledge, skills and abilities to perform essential job functions.

Nice To Haves

• Digital banking experience helpful.
• A collaborative individual with excellent interpersonal and communication skills.
• Able to read and interpret loan documents, related regulations, policies & procedures.
• Strong attention to detail and accuracy.
• Excellent organization skills with ability to prioritize workflow.

Responsibilities

• Resolve issues related to card adjustments, usage, disputes, and lost or stolen cards.
• Assist with creating and opening online accounts.
• Serve as backup for other duties within the department.
• Collaborate and assist branches on ATM-related issues.
• Respond to online banking and card inquiries in timely and helpful manner.

Benefits

• Competitive Pay with advancement opportunities
• Yearly Performance Incentive
• 11 Paid Holidays
• Paid Time Off (Starting at 16 days per year with Years of Service Increases)
• 200% 401(k) Match up to 5%
• Medical Plans with a $5.00 Employee Only Per Pay Period Plan
• Dental, Vision, Short-Term Disability Insurance
• Hospital and Accident Indemnity Plans
• Employer paid Basic Life and AD&D Insurance
• Employer paid Long-Term Disability Insurance
• Flexible Spending Accounts- Medical and Dependent Care
• Tuition/ Educational Assistance
• Employee Perks and Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED