Payment Processor

AblePay Health LLC • Allentown, PA

8d • Onsite

About The Position

This position is responsible for evaluating claims to ensure data integrity before processing within our secure member portal.

Requirements

• Associate's degree (AA) or equivalent from a two-year college or technical school, or six months to one-year related experience and/or training, or equivalent combination of education and experience.
• Proficiency using Office 365 (Outlook, Word, Excel, Teams)
• College degree or comparable work experience required.
• Critical and creative thinking skills.
• A passion for helping others, eager to go the extra mile to provide remarkable customer service.
• Strong written and oral communication skills.
• Adaptable to company’s changing priorities and needs.
• Ability to work as a team member but think as an individual.
• Values-driven with strict professional ethics, confidentiality and privacy protector of patient medical records.
• Mathematic mindset to assist our members even in the most difficult situations.

Responsibilities

• Works to build credible, trusted relationships with our clients and customers.
• Promptly responds to questions and requests for information from Members.
• Supports our ticket system to ensure member payments are processed properly and efficiently.
• Supports the claims adjudication, HRA, and member support departments as required.
• Establishes a working relationship with billing providers, members, and internal staff.
• Develops and implements process improvements to increase efficiency, reduce reliance on paper processes, and enhance the use of existing technology.
• Assists members on any related dispute/issue as authorized.
• Performs various administrative tasks as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree