Payment Processor

City of New York • New York City, NY

1d • Onsite

About The Position

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community. ACS Division of Financial Services (DFS) is responsible for supporting, planning, implementing, and monitoring the fiscal functions of the agency in accordance with City, State and Federal guidelines. The work of DFS includes managing the ACS budget; submission of monthly claims for revenue; processing of payments to provider agencies and vendors; monitoring the financial health of provider agencies through financial review and audits; maintenance of the ACS bank accounts; centralized oversight of ACS Child Welfare financial eligibility; and data maintenance for financial systems of record. Payment & Client Services is responsible for ensuring that all monthly subsidy payments to Adoption/KinGAP parents, housing subsidy payments to landlords and administrative payments to appellants (mainly foster parents) who have received favorable Court decisions after a Fair Hearing, are issued in a timely manner and in accordance with governing directives so that critical services to children in the legal placement of the ACS Commissioner are provided. The Adoption/KinGAP Subsidy Unit is responsible for the processing of the ongoing monthly payroll for the Adoptive/Kin Gap parents. This includes the coordination between multiple areas within ACS (IT, FPS, SSO, Eligibility), within Payment Services (SSPS unit) and the Human Resources Administration (HRA). The Payment Processor will utilize various child welfare payment systems and databases [FMS, PMRS, BICS, WMS, CNNX, HSPS, CPMS, EDMS, and AKAP] to ensure the timely and accurate payments of monthly payroll, single issue and special payments. The Payment Processor will report directly to the Payment & Client Services unit supervisor and is responsible for reviewing and reconciling all documentation submitted to ensure they meet required standards.

Requirements

• A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
• An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; or
• Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above.
• Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Nice To Haves

• Utilize various child welfare payment systems and databases [FMS, PMRS, BICS, WMS, CNNX, HSPS, CPMS, EDMS, and AKAP]

Responsibilities

• Process monthly payroll (Recurring and single issue) for adoptive/KinGAP parents, monthly payroll averages $23 - $25 million. There are two scheduled payrolls each month (Approximately 14,000 clients).
• Process payments to attorneys for adoption/KinGAP finalization.
• Process requests for lost, stolen checks, and replacement checks.
• Process Adoption/KinGAP subsidy overpayments and claims.
• Process Adoption KinGAP Attorney Payments (AKAP).
• Handle daily inquiries and troubleshooting payment issues brought to our attention from various areas (i.e. via IVR Phone System, ACS Office of Advocacy, FPS, Banking).

What This Job Offers

• Job Type: Full-time
• Career Level: Principal