Payment Processor & Customer Service Representative (Automotive Industry) (Onsite)

Viper Staffing Services•Glendale, AZ

6d•Onsite

About The Position

We are seeking a Payment Processor & Customer Service Representative to support customers with automotive-related payments and service questions. This role combines accurate payment processing, customer support, and client services in a fast-paced environment. The representative communicates with customers by phone and in writing, maintains clear transaction records, and supports administrative and service follow-up activities.

Requirements

Strong customer service, customer support, and customer service problem-solving skills, with clear client communication.
Effective phone communication, writing skills, typing accuracy, and organizational skills.
Computer skills and technical proficiency, including familiarity with Microsoft Office.
English proficiency is required.

Nice To Haves

Experience with data entry is useful.
Call center experience and cash handling experience are helpful.
Bilingual or multilingual abilities are valued.
1–5+ years of relevant experience.

Responsibilities

Process customer payments, handle cash when needed, issue receipts, and complete accurate data entry.
Respond to customer questions, resolve routine concerns, and provide clear updates about payment or service matters.
Make outbound calls as needed and use professional phone etiquette in every interaction.
Maintain organized transaction records and support daily administrative tasks using Microsoft Office and other computer systems.
Coordinate with colleagues to address customer needs and support sales or service follow-up.