Payment Processing Specialist

Reliant•Columbus, OH

3d•Onsite

About The Position

This role involves working within multiple databases to load data, run queries, and perform reporting. The Payment Processing Specialist will retrieve data from third-party billing services. The work schedule is full-time, Monday through Friday, 8:00 am - 4:30 pm EST, with a requirement to work a late evening on the last business day of the month. Training will be provided for two weeks, Monday through Friday, 8:30 am - 5:00 pm EST.

Requirements

Proficient with Microsoft Office including Excel, Outlook, and Word
Strong 10-key and typing skills
Strong reconciliation and analytical abilities
Data entry skills with ability to process transactions accurately
Excellent attention to detail
Ability to work independently
Flexibility to adapt well to change
Positive attitude and team-oriented approach
Effective organizational and time-management skills
Demonstrated ability to maintain a calm and professional demeanor
Ability to maintain confidentiality and adhere to strict deadlines
Prolonged sitting at a computer workstation
High School Diploma or GED required

Responsibilities

Reviews and processes high volumes of client and customer payments received through various channels, including check, wire transfer, and electronic funds.
Verifies accuracy of batch information and resolves discrepancies in a timely manner.
Posts payments to client websites correctly.
Uploads payments into internal systems accurately and efficiently.
Verifies that the applied transactions reconcile to the client/customer provided total.
Ensures payment, adjustment and denial transactions are accurately posted and reconciled according to department and company specifications and in compliance with regulatory requirements.
Collaborates with other departments to ensure payments are processed according to clients’ requirements.
Meets productivity and quality measures set by leadership.