Payment Processing Associate

Conduent•Columbia, SC
•Onsite

About The Position

The Payment Processing Associate provides administrative and clerical support for business operations, including reviewing payments and entering information from source documents into computer databases. The role also provides production services to client operations through data-entry and related processing tasks. The position is onsite in Columbia, South Carolina, at an estimated rate of $16.50 per hour. The stated schedule is Monday from 7:00 a.m. until completion (typically 9–10 hours) and Tuesday through Friday from 8:00 a.m. until completion, with hours varying. Average weekly hours are approximately 30.

Requirements

  • High school diploma or GED.
  • Strong communication and customer service skills.
  • Ability to work in a fast-paced call center environment.
  • Microsoft Excel experience.
  • At least 1 year of relevant experience.
  • Ability to successfully complete background and drug screening.

Nice To Haves

  • Accurate typing and strong attention to detail.
  • Numeric data-entry speed of 10,000 keystrokes per hour (KPH).
  • Manual dexterity.
  • Proficiency with a PC, ten-key keypad, calculator, and data-entry devices.
  • Payment-processing experience desired.

Responsibilities

  • Provide administrative and clerical support through data entry, scanning, mail sorting, and similar processing tasks.
  • Enter information from source documents into computer databases.
  • Transcribe routine, pre-coded, identifiable alphanumeric information from source documents and phone calls into automated systems.
  • Review payments.
  • Ensure assigned work is accurate and complete.
  • Compare numerical lists and identify discrepancies or errors.
  • Manage multiple assignments and priorities.
  • Maintain strict confidentiality while meeting accuracy and productivity standards.
  • Work effectively under strict deadlines.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits from day one for eligible roles.
  • Paid time off and holidays.
  • Paid training.
  • Career growth and advancement opportunities.
  • Supportive and inclusive work environment.
  • Health insurance coverage.
  • Voluntary dental and vision programs.
  • Life and disability insurance.
  • Retirement savings plan.
  • Paid holidays.
  • Paid time off (PTO), vacation, and/or sick time.
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