Payment Processing Associate
About The Position
The Payment Processing Associate provides administrative and clerical support for business operations, including reviewing payments and entering information from source documents into computer databases. The role performs data-entry and other production services for client operations, such as scanning, mail sorting, and transcribing information into automated systems. The associate is expected to deliver accurate, complete work while meeting productivity standards and maintaining strict confidentiality. This is a full-time, onsite position in Columbia, South Carolina, with an estimated hourly rate of $16.50. The schedule is Monday at 7:00 AM until completion (typically 9–10 hours) and Tuesday through Friday at 8:00 AM until completion, with varying hours and an average of 30 hours per week. Benefits for eligible roles begin on day one. Conduent also describes paid time off and holidays, paid training, career-growth opportunities, and a supportive and inclusive work environment.
Requirements
- High school diploma or GED.
- Strong communication and customer service skills.
- Ability to work in a fast-paced call center environment.
- Microsoft Excel experience.
- At least 1 year of relevant experience.
- Ability to successfully complete background and drug screening.
Nice To Haves
- Accurate typing and strong attention to detail.
- Numeric data-entry speed of 10,000 keystrokes per hour (KPH).
- Manual dexterity.
- Proficiency with a PC, ten-key keypad, calculator, and data-entry devices.
- Payment-processing experience desired.
Responsibilities
- Provide administrative and clerical support to business operations through data entry, scanning, mail sorting, and similar processing tasks.
- Enter information from source documents into computer databases.
- Transcribe routine, pre-coded, and identifiable alphanumeric information from source documents and phone calls into automated systems.
- Ensure assigned work is accurate and complete.
- Compare numerical lists and identify discrepancies or errors.
- Manage multiple assignments and priorities.
- Maintain strict confidentiality while meeting accuracy and productivity standards.
- Work effectively under strict deadlines.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision benefits from day one for eligible roles.
- Paid time off and holidays.
- Paid training.
- Career growth and advancement opportunities.
- Health insurance coverage.
- Voluntary dental and vision programs.
- Life and disability insurance.
- Retirement savings plan.
- PTO or vacation and/or sick time.
- Potential bonus or incentive based on business need.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
