Payment Processing Analyst

Freeman, Mathis & Gary Law•Atlanta, GA

1d•Onsite

About The Position

Freeman Mathis and Gary, LLP is a rapidly growing, national specialty litigation firm seeking a Payment Processing Analyst in our Atlanta office. The Payment Processing Analyst is responsible for managing and optimizing payment processing operations for direct hire matters to ensure efficiency and accuracy for timely receipts. This role involves analyzing payment data, identifying trends, and implementing strategies to improve payment processing workflows and minimize risks. The Payment Processing Analyst works closely with internal teams and billing partners to troubleshoot issues, resolve discrepancies, and enhance the overall payment experience for direct hire clients.

Requirements

Bachelors’ Degree preferred in Finance, Accounting, Economics or other related field of study.
Internship, Co-op or other professional work experience desired.
Insurance collections experience in a law firm strongly preferred.
Experience using accounting software.
Excellent organizational and problem-solving skills required.
Dedicated to providing service beyond expectation.
Excellent communication and interpersonal skills.
Ability to multi-task, prioritize and work under tight deadlines.
Top-notch organizational skills for optimal workflow and efficiency.
Excellent time management skills.
Demonstrates a strong attention to detail, catches errors and corrects them quickly.
Ability to perform at high levels in a fast-paced, dynamic work environment.
Adaptable to changing priorities and work demands.
Pro-active, follows through with minimum direction, and displays initiative.
Exhibits a positive attitude and has confidence.

Responsibilities

Collect, analyze, and interpret payment data to identify patterns, trends, and anomalies.
Evaluate existing payment processing workflows and identify opportunities for optimization and automation.
Develop and implement strategies to streamline payment processes, reduce manual intervention, and enhance operational efficiency.
Collaborate with cross-functional teams to implement processes.
Ensure the tracking and upkeep of a spreadsheet that identifies cases or matters requiring a credit card to be on file.
Accurately send authorizations and or charge credit cards held in the card vault for firm invoices.
Monitor and manage expired or declined cards.
Prioritize various and changing responsibilities while being organized and detail oriented.
Ability to process and screen data to verify any discrepancies with systems.
Complete special assignments and requests as directed by manager timely and accurately.
Other duties as required.