Payment Processing Coordinator

Internova Travel Group•Remote,

1d•$15 - $24•Remote

About The Position

At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients’ and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company (Business Travel News). Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive. We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you’ll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey. Click here for more information about Altour.

Requirements

5+ years’ experience in the travel industry (strong knowledge of Sabre GDS is required)
Excellent written and verbal skills
Excellent customer service skills
Strong attention to detail
Strong Microsoft office skills (word, excel)
Consistently demonstrates master of the guiding principles in daily work habits
Knows when to escalate to a leader
Strong understanding of key ALTOUR initiatives

Responsibilities

Process outgoing payments, including invoices and electronic transactions
Maintain accurate records of financial transactions and update tracking systems regularly
Verify payment details and resolve discrepancies in a timely manner
Prepare and organize financial documents, reports, and spreadsheets
Monitor payment schedules and follow up on outstanding items
Communicate with client regarding payment status
Ensure compliance with company policies and financial procedures
Perform general clerical duties such as data entry and document management
Maintain relationship with hoteliers and other vendors payments are made do
Have contacts for prompt issue resolution
Meet with Service Delivery manager weekly and monthly to review payment processing
Work with team agents when a CMC request is made to pay for an ad-hoc request