Payment Poster

USPI • Clearwater, FL

4d

About The Position

The Payment Posting Representative is responsible for accurately and efficiently posting both automated and non-automated payments into the patient accounting system to ensure timely reconciliation of daily bank deposits. This role supports the revenue cycle by applying payments, researching unidentified transactions, resolving payment discrepancies, and maintaining accurate financial records to maximize revenue and provide exceptional service to our clients.

Requirements

• High School Diploma or GED required
• Minimum of 2–3 years of related experience required
• Strong analytical, organizational, and problem-solving skills
• Excellent attention to detail with the ability to maintain a high level of accuracy
• Strong communication skills and ability to work collaboratively across departments

Nice To Haves

• Previous payment posting or hospital patient accounting experience preferred
• Knowledge of medical billing, payment posting, and revenue cycle processes preferred
• Experience with patient accounting systems and electronic remittance advice (ERA) preferred
• Proficiency with Microsoft Office and healthcare billing software preferred

Responsibilities

• Post electronic and manual payments accurately into the patient accounting system
• Research and resolve unidentified accounts using established identification processes
• Interpret remittance advice and payer behavior to ensure proper account resolution
• Forward balances and overpayment recoveries as appropriate
• Reconcile bank deposits and special accounts, including payment transfers and refunds
• Run system queries to review account details and monitor payment postings and transfers
• Review and research payment-related issues received through email and work queues
• Process payment corrections, payment transfers, inter-facility transfers, capitation payments, and payroll deductions
• Communicate with reconciliation teams to resolve payment discrepancies
• Contact insurance companies to obtain remittance advice or missing information needed for accurate payment posting
• Open and manage tickets with business partners to ensure timely resolution of outstanding payment issues
• Identify, reconcile, track, and document owner-to-owner refund transactions
• Participate in special projects and process improvement initiatives as assigned

Benefits

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED