Payment Poster (Onsite)

Lifepoint HealthBrentwood, TN
Onsite

About The Position

A payment poster who excels in this role is responsible for processing and posting incoming payments, reconciling receipts, and adjusting patient accounts. This role involves downloading and posting all incoming patient and insurance payments daily, including cash, denials, contractual, and patient due portions correctly and compliantly. The payment poster will perform appropriate follow-up with payors for payment, and specifically handle Payment Posting and Matching, including 835 electronic payments matching in Epic. The role requires closing and updating daily payment batches, ensuring accurate transfer of patient account balances to the Epic system, and researching possible posting errors. Additionally, the payment poster will reconcile and correct any fundamental batch balance inconsistencies accurately and in a timely manner, perform weekly allocation of deposits, and identify underpayment and overpayment information to the appropriate Collector for follow-up accounts that require refunds. Ensuring line-item adjustments are performed at the time of payment posting is also a key responsibility.

Requirements

  • High school diploma or equivalent required
  • 3–5 years of payment posting experience
  • Epic experience (specifically payment posting workflows)
  • EOB interpretation
  • Authorized to work in the United States without employer sponsorship

Nice To Haves

  • Associate's degree preferred

Responsibilities

  • Responsible for processing and posting incoming payments, reconciling receipts, and adjusting patient accounts
  • Responsible for downloading and posting all incoming patient and insurance payments daily
  • Posting of cash, denials, contractual, and patient due portions correctly and compliantly
  • Performs appropriate follow-up with payor for payment as appropriate
  • Performs Payment Posting and Matching, 835 electronic payments matching in Epic
  • Close and update daily payment batches
  • Ensures accurate transfer of patient account balances to the Epic system
  • Research for possible posting errors
  • Reconcile and correct any fundamental batch balance inconsistencies accurately & timely manner
  • Performs weekly allocation of deposits
  • Identify underpayment and overpayment information to the appropriate Collector for follow-up accounts that require refunds
  • Ensure line-item adjustments are performed at the time of payment posting

Benefits

  • Multiple levels of medical, dental and vision coverage for full-time and part-time employees
  • Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off
  • Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match
  • Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs)
  • Ongoing learning and career advancement opportunities
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