Payment Operations Specialist I

Rockland Federal Credit Union • Canton, MA

19h • $20 - $22 • Hybrid

About The Position

The Deposit Operations Specialist I performs routine deposit account processing and maintenance activities to support accurate member records and transaction integrity. This entry-level role focuses on learning policies, procedures, and systems while providing reliable operational support.

Requirements

• High school diploma or equivalent.
• 0–2 years financial institution or operations experience.
• Strong attention to detail and basic computer proficiency.
• Ability to follow procedures and meet deadlines.

Responsibilities

• Process basic account maintenance requests (address changes, name updates, account closures).
• Review account documentation for completeness and accuracy.
• Perform routine transaction processing and data entry.
• Support daily operational tasks and queues.
• Escalate exceptions or discrepancies to appropriate staff.
• Comply with all regulatory, security, and internal control requirements.

Benefits

• Cigna medical benefits
• dental benefits
• vision benefits
• a 401(k) plan with company match
• profit-sharing potential
• flexible health and dependent care plans
• life, AD&D, and LTD insurance
• a generous and flexible tuition reimbursement program
• a PTO package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED