Payment Operations Specialist I

FIRST INTERNET BANK • Fishers, IN

6d • Onsite

About The Position

As the Payment Operations Specialist I, you will perform the daily functions required to support the management of deposit product servicing and support.

Requirements

• High school degree required.
• Prior banking and/or payment operations experience required.
• Proven attention to detail and excellent organizational skills required.
• Strong PC skills required along with an ability to quickly learn new systems.

Nice To Haves

• Previous customer service experience preferred.

Responsibilities

• Follow policies and procedures to input, verify, and release domestic and cross-border wire transfers.
• Meet critical processing deadlines for all payment transactions including: ACH (Automated Clearing House), RTP (Real-time Transfer Protocol) and FedNow.
• Serve as back-up support on mobile deposit transactions.
• Create and submit cash letters to other institutions.
• Detect and report risks associated with payment transactions.
• Serve as a backup to coworkers and as additional support for operational functions within Payment Operations and other departments, as needed.
• Ensure work product and entries are accurate while maintaining productivity according to bank processing deadlines and regulatory requirements.
• Perform other duties as assigned.

Benefits

• Medical, Dental, and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment
• 401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment
• Professional Development Reimbursement
• At Least 3 Weeks Paid Vacation Annually - For New Employees, Paid Vacation is Adjusted Based on Start Date
• Eleven Paid Holidays
• Paid Volunteer Time
• Annual First Internet Bank-branded merchandise allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED