Payment Operations Associate I
About The Position
Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Payment Operations Associate I, you’ll transform our payment capabilities by ensuring seamless and secure transactions. Contribute to strengthening and optimizing all aspects of payments and money movement as we drive innovation in financial operations. Be a vital part of shaping the future of our payment systems and achieving exceptional results. Alongside the best and the brightest, you will regularly: Keep our financial engine running smoothly by executing critical banking and back-office operations, from account reconciliations to card dispute processing. Own your impact by hitting daily productivity goals and ensuring every task meets high-quality standards and compliance guidelines. Be a trusted problem-solver—identify trends, flag issues before they escalate, and deliver insights to improve processes and performance. Streamline operations for success by optimizing workflows and helping shape smarter, more efficient procedures across the team. Collaborate and communicate with internal teams and external partners to resolve requests and inquiries quickly and effectively. Grow your expertise in consumer-directed healthcare and health savings accounts while contributing to special projects and business-wide initiatives.
Requirements
- Experience working in multiple processing environments executing back-office support.
- 1-2 years’ experience in accounting, finance, or a technology-driven growth company.
- High school diploma required.
Responsibilities
- Execute critical banking and back-office operations, including account reconciliations and card dispute processing.
- Meet daily productivity goals and ensure all tasks adhere to high-quality standards and compliance guidelines.
- Identify trends, flag issues, and provide insights to improve processes and performance.
- Optimize workflows and contribute to developing more efficient procedures.
- Collaborate with internal teams and external partners to resolve requests and inquiries.
- Contribute to special projects and business-wide initiatives, gaining expertise in consumer-directed healthcare and health savings accounts.
Benefits
- Flexible work environment
- Competitive salaries
- Paid vacation
- Paid holidays
- Robust professional development programs
- Comprehensive health packages
- Comprehensive wellness packages
- Comprehensive financial packages
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
