Payment Director, Equities Operations - Executive Director

JPMorgan Chase & Co.Jersey City, NJ

About The Position

As the Executive Director (ED) in equity payments, you will lead the regional High-Risk Can-I-Pay (CIP) function within Equities Payments, setting the strategic direction, governance framework, and operational control standards for high-risk and high-value payments activity. This senior leadership role requires a combination of product and operations expertise, risk management acumen, and a strong track record in leading teams and transformation initiatives.

Requirements

  • 12+ years in senior Operations or Payment leadership roles across Equities or other trading products.
  • Demonstrated experience managing regional or global teams and influencing at senior management levels.
  • Front-to-back understanding of trade lifecycle, client funding mechanisms, and cash management across major asset classes.
  • Strong risk and control mindset with prior ownership of payment approval or governance frameworks.
  • Proven ability to lead change and strategic programs delivering both control uplift and efficiency.

Responsibilities

  • Lead and manage the regional CIP team of senior payment specialists, providing oversight on all high-risk payment approvals and exceptions.
  • Define, maintain, and enhance the control environment for payment governance across Equities businesses.
  • Serve as the regional escalation point for payment risk issues, ensuring timely resolution and proactive prevention of control breaches.
  • Collaborate with global counterparts to drive consistency and alignment across Asia, EMEA, and NA regions.
  • Own delivery of regional components for the global “Can-I-Pay” system initiative — shaping requirements, validating design, and ensuring business readiness.
  • Partner with senior stakeholders (Front Office, Product, Technology, Risk, Compliance) to challenge existing processes and ensure adherence to firm-wide payment control policies.
  • Champion automation, STP, and process reengineering opportunities to enhance control and efficiency.
  • Build a high-performing specialist team, focusing on talent development, cross-product expertise, and a culture of operational excellence.
  • Represent Equities Payments at key risk, regulatory, and governance forums, articulating payment control metrics and trends.

Benefits

  • comprehensive health care coverage
  • on-site health and wellness centers
  • a retirement savings plan
  • backup childcare
  • tuition reimbursement
  • mental health support
  • financial coaching

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What This Job Offers

Job Type

Full-time

Career Level

Executive

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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