Payment Center Representative

Graceland Management Services, LLC • Cunningham, KY

5d

About The Position

As an Inbound Payment Center Representative, you will interact with Graceland rental customers to answer questions about their accounts and collect monthly payments. The role involves building connections with customers and helping them resolve payment-related needs.

Requirements

• High school diploma or equivalent.
• Outgoing personality.
• Solid computer, grammar, and multitasking skills.
• Strong attention to detail, time-management, and decision-making skills.
• Ability to work comfortably in a fast-paced, high-volume payment center.

Nice To Haves

• Prior customer service experience is preferred.

Responsibilities

• Communicate professionally with customers regarding rental accounts.
• Process customer payments.
• Discuss acceptable payment arrangements.
• Interact internally with various other departments.
• Promptly accept inbound calls from customers on a national level.
• Perform other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED