About The Position

The Payment Analyst is a member of the Payments team, managing day-to-day payment queries from clients and colleagues, coordinating with vendors, and collaborating with the R&P Product team on projects. The role also maintains effective working relationships with current and future service providers across the group.

Requirements

  • Degree in Finance, Mathematics, or a related field.
  • At least 2 years of experience in a similar role.
  • Excellent command of English.
  • Proficiency in Microsoft Excel.
  • Strong communication skills and the ability to engage effectively with multiple stakeholders.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Nice To Haves

  • Experience working with online payment solutions or in the Forex industry.
  • Knowledge of additional languages.

Responsibilities

  • Monitor PSP balances daily to ensure sufficient funds for processing.
  • Analyze metrics across multiple payment solutions.
  • Conduct daily transactional reconciliations.
  • Manage settlements for PSPs that do not support automated settlement processes.
  • Execute requested refunds using back-office applications.
  • Liaise with payment vendors regarding account openings, onboarding, updates, and compliance-related requests.
  • Support the Product team with new implementations, system updates, and ongoing projects.
  • Handle internal and external payment-related queries.
  • Collect monthly fees, reconcile invoices, and prepare reports.

Benefits

  • Quarterly bonuses based on company performance.
  • Medical insurance covering the employee and immediate family from day one for Montenegro-based employees.
  • 24 working days of annual leave.
  • Corporate events and team-building activities.
  • Unlimited Udemy Business membership and language training courses.
  • Professional and personal development opportunities in a fast-growing environment.
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