About The Position

Stedi is building a healthcare clearinghouse and revenue cycle management engine accessible entirely through APIs. The Payer Integrations Engineer will join the Payer Strategy & Operations team and serve as the primary technical owner of integrations Stedi builds directly with payers and other clearinghouses. The role supports Stedi’s goal of increasing direct payer integrations 100-fold over the next 12 months. This involves coordinating a parallel process across many payers, including technical implementation and testing, legal agreements, relationship building, and other work needed to advance integrations.

Requirements

  • Experience in a customer-facing technical role, ideally in implementation, onboarding, solutions engineering, or technical support.
  • Hands-on experience integrating with APIs, including familiarity with REST and SOAP APIs and experience building integrations to backend systems and applications.
  • Ability to manage many open threads with responsiveness, organization, and thoroughness.
  • A systems mindset and ability to identify implementation gaps and communicate them to network operations and engineering teams.
  • Creative problem-solving skills, including building tools and automating workflows to make future integrations more efficient.
  • Resourcefulness, self-motivation, self-discipline, and willingness to take initiative and put in the hours.
  • Ability to work at a fast pace, respond urgently to payers and internal stakeholders, communicate work in progress, and proactively ask for help or feedback when needed.

Nice To Haves

  • Experience in implementation, onboarding, solutions engineering, or technical support.

Responsibilities

  • Lead the technical integration and implementation process with hundreds of payers.
  • Establish and continuously improve Stedi’s payer integration playbook.
  • Create and maintain organized documentation of new payer integrations and track implementation progress.
  • Collaborate with engineering, customer operations, finance, product, and legal to complete each integration.
  • Build and foster relationships with key payer stakeholders while navigating implementations.
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