Payer Enrollment Specialist

Lifepoint Health • Brentwood, TN

20h • $20 - $27 • Remote

About The Position

Lifepoint Health is committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across its hospitals and communities. As a member of the Lifepoint Business Services (LBS) team, the Payer Enrollment Specialist will support those in facilities who are interfacing and providing care to patients and community members to positively impact the mission of making communities healthier.

The Payer Enrollment team is a highly collaborative and experienced group that plays a critical role in ensuring providers are successfully enrolled and able to deliver care without disruption. With a strong focus on accuracy, accountability, and teamwork, this group supports multiple markets while maintaining a flexible, remote work environment. Team members value the supportive culture, where knowledge sharing and helping one another succeed are part of the day-to-day.

Requirements

• High school diploma or equivalent, or combination of education and experience required for the job
• Minimum 2 years of payer enrollment, provider enrollment, or insurance-related experience
• Demonstrated experience managing payer enrollment processes from start to finish
• Strong understanding of payer requirements, enrollment workflows, and timelines
• Ability to manage multiple enrollments simultaneously in a high-volume environment
• Strong attention to detail with a focus on accuracy and quality of submissions
• Proficiency in Microsoft Office and data entry systems

Nice To Haves

• Experience working with CAQH (or similar credentialing/enrollment platforms)
• Familiarity with payer portals and systems (e.g., Availity or state-specific payer systems)
• Exposure to healthcare billing or claims processes (helpful for understanding payer requirements and denials)
• Experience in a multi-site or multi-state healthcare environment

Responsibilities

• Manage end-to-end payer enrollment for assigned providers, tax IDs, and markets, ensuring timely participation with all applicable health plans
• Prepare, submit, and track initial enrollments, re-enrollments, and demographic updates with commercial and government payers
• Maintain and update CAQH profiles, ensuring all provider data, documentation, and attestations remain accurate and current
• Conduct payer research to determine enrollment requirements, application processes, and status of provider participation
• Proactively follow up with payers to obtain application status, resolve issues, and secure effective dates and provider identification numbers
• Monitor and maintain provider enrollment records, ensuring all required documentation is complete and submitted in a timely manner
• Identify and resolve enrollment delays or discrepancies, working directly with payers, providers, and internal stakeholders
• Maintain accurate and up-to-date data entry and tracking within internal systems and payer portals
• Manage a high-volume workload, meeting daily production expectations while maintaining a strong focus on quality and accuracy
• Communicate regularly with internal stakeholders (e.g., Market Directors, team leads) to provide status updates and resolve enrollment issues
• Ensure compliance with payer requirements, internal policies, and healthcare regulations (e.g., HIPAA)
• Collaborate with team members and leadership to support process improvements and workflow efficiency
• Perform additional administrative and operational duties as assigned

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs)
• Ongoing learning and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED