Pay Operations Specialist 1

Gulfstream • Savannah, GA

10d • Onsite

About The Position

The Associate Specialist Pay Operations provides foundational support to the payroll function by assisting with routine payroll tasks, ensuring data accuracy, and supporting team workflow. The role focuses on timekeeping, payroll preparation, and exceptional internal customer service. It is an entry-level position requiring a bachelor's degree in a related field or an equivalent combination of education and experience sufficient to perform the essential job functions. Related payroll, systems analyst, or HR experience is preferred.

The position is based in GAC Savannah, is a first-shift, full-time role, and has no travel. The job requires the ability to read, write, speak, and understand English. A credit history check from a national credit bureau will be conducted for candidates, including new hires and current employees seeking promotion or transfer. Gulfstream does not provide work visa sponsorship unless the applicant is a currently sponsored Gulfstream employee.

Requirements

• Bachelor's degree in a related field, or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Ability to research payroll discrepancies, reconcile data across multiple systems, and identify root causes of pay issues.
• Ability to maintain confidentiality while handling sensitive employee information.
• Strong customer-service, communication, and organization skills, including the ability to explain payroll information clearly and professionally.
• Basic proficiency with Microsoft Excel.
• Ability to learn payroll and timekeeping systems quickly.
• Ability to prioritize competing demands and meet critical deadlines in a high-volume, time-sensitive payroll environment.
• Demonstrates ownership, sound judgment, risk awareness, and a continuous-improvement mindset.
• Knowledge of standard office equipment and business applications.
• Ability to read, write, speak, and understand English.
• Candidates are subject to a credit history check.

Nice To Haves

• Related payroll, systems analyst, or HR experience.
• Experience with UKG.

Responsibilities

• Review and validate employee timecards, hours worked, and attendance records.
• Assist with data entry, adjustments, and pay calculations.
• Respond to routine employee pay questions and escalate complex matters as needed.
• Prepare payroll adjustments for processing, ensuring accuracy and completeness.
• Perform basic audits, including missing-punch checks, overtime review, and exception reporting.
• Work with managers and employees to correct and approve timecards before payroll deadlines.
• Support off-cycle payroll processing as directed.
• Maintain payroll files and documentation in accordance with People Team and compliance standards.
• Support quarterly and year-end requests.
• Participate in preparing and maintaining standard operating procedures (SOPs).
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level