Pay Operations Specialist 1

Gulfstream•Savannah, GA

About The Position

The Associate Specialist Pay Operations provides foundational support to the payroll function by assisting with routine payroll tasks, ensuring data accuracy, and supporting team workflow. The role focuses on timekeeping, payroll preparation, and exceptional internal customer service. It is an entry-level position in Human Resources at Gulfstream’s Savannah location.

Requirements

Bachelor’s degree in a related field, or an equivalent combination of education and experience sufficient to perform the essential functions.
Strong analytical and problem-solving skills with exceptional attention to detail.
Ability to research payroll discrepancies, reconcile data across multiple systems, and identify root causes of pay issues.
Ability to maintain confidentiality while handling sensitive employee information.
Strong customer-service and communication skills, including the ability to explain payroll information clearly and professionally.
Basic proficiency with Microsoft Excel.
Ability to learn payroll, timekeeping, HRIS, workforce-management, and case-management systems quickly.
Ability to prioritize competing demands and meet critical deadlines in a high-volume, time-sensitive payroll environment.
Strong organizational skills and attention to accuracy.
Ownership, sound judgment, risk awareness, and a continuous-improvement mindset.
Knowledge of standard office equipment and business applications.
Ability to read, write, speak, and understand English.
Candidates are subject to a credit history check conducted by a national credit bureau.

Nice To Haves

Related payroll, systems analyst, or HR experience.
Experience with UKG.

Responsibilities

Review and validate employee timecards, hours worked, and attendance records.
Assist with data entry, adjustments, and pay calculations.
Respond to routine employee pay questions and escalate complex matters as needed.
Prepare payroll adjustments for processing, ensuring accuracy and completeness.
Perform basic audits, including missing-punch, overtime, and exception reviews.
Work with managers and employees to correct and approve timecards before payroll deadlines.
Support off-cycle payroll processing as directed.
Maintain payroll files and documentation in accordance with People Team and compliance standards.
Support quarterly and year-end requests.
Participate in preparing and maintaining standard operating procedures.
Perform other duties as assigned.