Pay Clerk-Army Military Pay Office Support
About The Position
Strategic Resources, Inc. (SRI) provides Army Military Pay Office support, including financial management services for the United States Army. The Pay Clerk provides general customer service and responds to inquiries, supports Soldier readiness point customer service, and assists with finance in-processing and out-processing. The role also involves processing and managing voucher documents, reviewing expenses and supporting documentation against travel orders, and helping ensure service members are paid correctly. The Pay Clerk receives and verifies required documentation, processes and tracks pay actions and transactions, follows up on rejections, and corrects resulting issues. The position requires compliance with the Privacy Act and applicable agency regulations concerning individual privacy. Work is typically sedentary and involves use of general office equipment, communication with others in person and by telephone, working under time pressure, and working rapidly for extended periods to meet deadlines. Limited weekend work and alternate duty hours may be required.
Requirements
- High school degree.
- Excellent verbal and written communication skills.
- Ability to speak, read, and comprehend English.
- Sound organizational skills.
- Proficiency in Microsoft Office, including PowerPoint, Excel, Word, and Access.
- Excellent customer service skills and ability to interact professionally with others.
- Must be a U.S. citizen.
- Current secret clearance or favorable Tier 3 investigation required to apply.
Nice To Haves
- Some college.
- Military background or familiarity with the military.
- Quality control experience.
Responsibilities
- Answer personal inquiries about military or travel pay.
- Review and process financial documents.
- Ensure financial documents are complete and accurate, returning documents that are incomplete or incorrect.
- Provide accepted Unit Transmittal Letters to the section Non-Commissioned Officer.
- Conduct finance transactions for in-processing and PCS out-processing.
- Provide timely and accurate military pay processing services.
- Comply with the Privacy Act and applicable agency regulations on individual privacy.
- Receive and verify required documentation, process and track pay actions and transactions, and follow up on and correct rejections.
- Operate general office equipment, including computers, phones, and related media and information devices.
- Communicate and interact with others in person and/or by telephone to conduct business.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
