Pay Clerk-Army Military Pay Office Support

Strategic Resources • Redstone Arsenal, AL

2d

About The Position

Strategic Resources, Inc. (SRI) provides Army Military Pay Office support in financial management services to the United States Army. The role supports general customer service inquiries, Soldier readiness point customer service, finance in- and out-processing, and the processing and management of voucher documents. The clerk reviews voucher expenses, supporting documents, and travel orders to help ensure service members are paid correctly. The role receives and verifies required documentation, processes and tracks pay actions and transactions, and follows up to correct rejections.

The position requires providing timely, accurate military pay processing and professional customer service while complying with the Privacy Act and applicable agency privacy regulations. Work is typically sedentary and involves operating general office equipment, communicating with others in person or by telephone, and working under time pressure to meet deadlines. Limited weekend work and alternate duty hours may be required.

Requirements

• High school degree.
• Excellent verbal and written communication skills.
• Ability to speak, read, and comprehend English.
• Sound organizational skills.
• Proficiency in Microsoft Office, including PowerPoint, Excel, Word, and Access.
• Excellent customer service skills and ability to interact professionally with others.
• Must be a U.S. citizen.
• Must have a current secret clearance or favorable Tier 3 investigation to apply.

Nice To Haves

• Some college preferred.
• Military background or familiarity with the military preferred.
• Quality control experience preferred.

Responsibilities

• Answer personal inquiries about military or travel pay.
• Review and process financial documents.
• Ensure financial documents are complete and accurate, returning incomplete or incorrect documents.
• Provide accepted Unit Transmittal Letters to the section Non-Commissioned Officer.
• Conduct finance transactions for in-processing and PCS out-processing.
• Provide timely and accurate military pay processing services.
• Comply with the Privacy Act and applicable agency regulations on individual privacy.
• Receive and verify required documentation; process and track pay actions and transactions; follow up on and correct resulting rejections.
• Review voucher expenses, supporting documents, and travel orders to help ensure service members are paid correctly.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED