SEIU Patient Unit Secretary

University of Rochester•Rochester, NY

2d•$19 - $25•Onsite

About The Position

Provides clerical, receptionist, and customer service support on patient care units while maintaining confidentiality. The position has no supervisory duties, though it may include orienting new Patient Unit Secretaries. The role works a full-time, 40-hour week on a rotating shift at the University of Rochester’s Medical/Surgical Nursing department at Strong Memorial Hospital.

Requirements

High school education and one year of clerical experience, with demonstrated legible writing and verbal communication skills; or an equivalent combination of education and experience.

Nice To Haves

Knowledge of medical terminology.
Basic computer skills.

Responsibilities

Transcribe patient care orders; schedule tests and procedures with other departments; and complete and process requisitions for tests, procedures, and equipment.
Obtain patient care equipment and supplies requested by nurses or physicians, and notify the appropriate department when equipment needs repair.
Participate in patient admissions, discharges, and transfers according to unit requirements; update patient care forms, including patient census and diet order listings.
Greet and receive visitors and staff professionally, provide appropriate directions and guidance, cover telephones courteously and accurately, take and deliver messages, and route problems to the appropriate person or department.
Maintain records of patient locations when patients are off the unit.
Communicate and work effectively with other departments on patient-, staff-, and unit-related matters; follow authorized personnel’s directions during emergencies.
Order supplies and forms, ensure they arrive, and restock them appropriately.
Maintain a clean and orderly work environment.
Provide assistance on other units as necessary.
Assist with patient transport as needed.
May orient new Patient Unit Secretaries.