Patient Transporter (24-E)

Beth Israel Lahey Health•Plymouth, MN
•$18 - $27

About The Position

The Patient Transporter documents patient trips using the Hospital Throughput computer program and transports patients between care areas, including assisting patients to and from their vehicles when needed. The role involves communicating with patients and nursing and receiving-department staff before, during, and after transport; assisting patients with transfers, dressing, and undressing; and transporting equipment assigned to the Transport Department. The transporter uses a mobile device to access the Hospital Throughput program, obtains and completes the required “Ticket to Ride” process, and ensures patients and equipment are safely positioned. The position also includes maintaining equipment cleanliness and reporting equipment problems to the Manager and through a BioMed service request. On-the-job training is provided.

Requirements

  • On-the-job training.
  • Basic computer experience.
  • High school diploma or equivalent.
  • American Heart Association CPR/BLS certification.
  • Frequent bending, carrying, pulling, pushing, reaching, standing, stooping, walking, and lifting over 100 pounds are required.
  • Occasional stair climbing, lifting in excess of 50–100 pounds, and sitting are required.
  • Constant use of hearing, sight, and speech; frequent use of smell and touch; frequent keyboard and telephone use; and constant concentration and problem solving.

Nice To Haves

  • Previous customer service experience.
  • Previous experience in a healthcare environment.

Responsibilities

  • Document patient trips using the Hospital Throughput computer program.
  • Transport patients to and from patient care areas and, when needed, assist them to and from their vehicles.
  • Communicate with patients about pending departures and arrivals in departments.
  • Assist patients in and out of beds, wheelchairs, and stretchers.
  • Assist staff with lifting and with sliding patients from stretchers to care tables.
  • Transport equipment under the responsibility of the Transport Department.
  • Use a mobile device to access the Hospital Throughput computer program.
  • Assist patients with dressing and undressing as required.
  • Obtain a “Ticket to Ride” from the nurse upon arrival on the patient's floor and obtain the nurse's signature before leaving the floor.
  • Communicate with the patient's R.N. before the patient leaves the room or upon return to the room.
  • Safely park beds, stretchers, and wheelchairs using the braking system and lower the patient's bed or stretcher before leaving.
  • Communicate with the receiving department and hand off the signed “Ticket to Ride” before leaving that area.
  • Ensure the patient is safe to be left when the receiving department is not immediately ready.
  • Maintain cleanliness of patient equipment at the conclusion of each patient trip.
  • Report equipment issues to the Manager and create a BioMed service request for broken equipment.
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