Patient Transporter (24-D)

Beth Israel Lahey Health•Plymouth, MN
•$18 - $27•Onsite

About The Position

The Patient Transporter is responsible for transporting patients to and from care areas and may assist patients to and from their vehicles. The role includes communicating with patients, nurses, and receiving departments throughout transfers, documenting trips through the Hospital Throughput computer program, and transporting equipment assigned to the Transport Department. The position requires safe patient handling, including assisting patients between beds, wheelchairs, and stretchers, and helping staff with patient transfers. Transporters obtain and hand off the required “Ticket to Ride,” ensure patients are safely positioned before leaving them, maintain equipment cleanliness, and report equipment problems to the Manager and through BioMed service requests. This is a 24-hour-per-week day-shift position, scheduled 8:00 a.m.–4:30 p.m., with a weekend and holiday rotation. On-the-job training is provided. A high school diploma or equivalent and American Heart Association CPR/BLS certification are required. Basic computer experience is required; prior customer service and healthcare experience are preferred. The role involves frequent physical activity, including bending, carrying, pulling, pushing, reaching, standing, stooping, walking, and lifting over 100 pounds. The position is covered by a collective bargaining agreement, and the stated base hourly pay range is $17.69–$27.44. Staff must be vaccinated against influenza as a condition of employment.

Requirements

  • High school diploma or equivalent.
  • American Heart Association CPR/BLS certification.
  • Basic computer experience.
  • On-the-job training.
  • Ability to perform frequent bending, carrying, pulling, pushing, reaching, standing, stooping, walking, and lifting over 100 pounds.
  • Ability to occasionally climb stairs, lift 50–100 pounds or more, and sit.
  • Constant use of hearing, sight, and speech; frequent use of smell and touch; frequent keyboard and telephone use; and constant concentration and problem solving.

Nice To Haves

  • Previous customer service experience.
  • Previous experience in a healthcare environment.

Responsibilities

  • Document patient trips using the Hospital Throughput computer program.
  • Transport patients to and from care areas and, when needed, assist them to and from their vehicles.
  • Communicate with patients about pending departures and arrivals in departments.
  • Assist patients in and out of beds and wheelchairs and on and off stretchers.
  • Assist staff with lifting or sliding patients between stretchers and care tables.
  • Transport equipment assigned to the Transport Department.
  • Use a mobile device to access the Hospital Throughput computer program.
  • Assist patients with dressing and undressing as required.
  • Obtain a “Ticket to Ride” from the nurse upon arrival at the patient’s floor.
  • Obtain the nurse’s signature on the “Ticket to Ride” before departing the patient’s floor.
  • Communicate with the patient’s R.N. before the patient leaves or upon return to the room.
  • Safely park beds, stretchers, and wheelchairs using the braking system and lower beds or stretchers before leaving the patient.
  • Communicate with receiving departments and hand off the signed “Ticket to Ride” before leaving the department.
  • Ensure the patient is safe to be left if the receiving department is not immediately ready.
  • Clean patient equipment at the conclusion of each trip.
  • Report equipment issues to the Manager and create BioMed service requests for broken equipment.
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