Patient Transporter (40/D)

Beth Israel Lahey Health•Plymouth, MN
•$18 - $27

About The Position

The Patient Transporter provides general transportation of patients to and from care areas and may assist patients to and from their vehicles. The role involves communicating with patients, nurses, and receiving departments throughout each trip, documenting trips through the Hospital Throughput computer program, and transporting equipment assigned to the Transport Department. The transporter obtains and hands off the required signed “Ticket to Ride,” ensures patients are safe before leaving them, and parks beds, stretchers, and wheelchairs safely using brakes and lowered positioning. The role also includes helping patients dress or undress as needed, assisting with patient transfers and lifting, cleaning equipment after each trip, and reporting equipment issues to the Manager and through a BioMed service request. This position is 40 hours per week on a day shift from 6:00 a.m. to 2:30 p.m., with rotating weekends and holidays.

Requirements

  • On-the-job training.
  • Basic computer experience.
  • High school diploma or equivalent.
  • American Heart Association CPR/BLS certification.
  • Frequent bending, carrying, pulling, pushing, reaching, standing, stooping, walking, and lifting over 100 pounds.
  • Occasional climbing of stairs, lifting in excess of 50–100 pounds, and sitting.
  • Constant use of hearing, sight, and speech; frequent use of smell and touch.
  • Frequent keyboard and telephone use; constant concentration and problem solving.

Nice To Haves

  • Previous customer service experience.
  • Previous experience in a healthcare environment.

Responsibilities

  • Document patient trips using the Hospital Throughput computer program.
  • Transport patients to and from care areas and, when needed, assist patients to and from their vehicles.
  • Communicate with patients about pending departures and arrivals in departments.
  • Assist patients into and out of beds and wheelchairs, and onto and off stretchers.
  • Assist staff with lifting or sliding patients from stretchers to care tables.
  • Transport equipment under the responsibility of the Transport Department.
  • Use a mobile device to access the Hospital Throughput computer program.
  • Assist patients with dressing and undressing as required.
  • Obtain a “Ticket to Ride” from the nurse upon arrival at the patient’s floor.
  • Obtain the nurse’s signature on the “Ticket to Ride” before departing the patient’s floor.
  • Communicate with the patient’s R.N. before the patient leaves the room or upon the patient’s return.
  • Safely park beds, stretchers, and wheelchairs by engaging brakes and lowering the bed or stretcher before leaving the patient.
  • Communicate with receiving departments and hand off the signed “Ticket to Ride” before departing.
  • Ensure the patient is safe to be left if the receiving department is not immediately ready for testing or other needs.
  • Clean patient equipment at the conclusion of each trip.
  • Report equipment issues to the Manager and create a BioMed service request for broken equipment.
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