Patient Transporter - Atrium Health's Carolinas Medical Center

Advocate Health and Hospitals Corporation • Charlotte, NC

11d • Onsite

About The Position

This role is responsible for providing guest and transport services within the facility, including transporting patients, transfers, discharges, admissions, escorts, and moving materials and equipment. The Patient Transporter will also coordinate activities to guide patients and visitors to their destinations, provide basic patient education, and ensure the safe and clean condition of transport equipment and the environment. This position requires adherence to Advocate Health policies and procedures and completion of required training.

Requirements

• High school diploma or equivalent required.
• BLS certified within 6 months.

Nice To Haves

• Oral and written communication skills, organizational, typing and strong leadership skills desirable.
• Previous experience in a guest services or hospitality industry is desirable.
• Experience in physically demanding work environment.
• Computer and data entry skills are desirable.

Responsibilities

• Perform excellence customer service in transporting daily.
• Provide guest/transport services to include; transports, transfers, discharges, admissions, escorts, materials and equipment including transport of patients with medical devices/equipment (oxygen cylinders, intravenous pumps, PCA pumps, wound vac, etc.)
• Coordinate activities to guide patients, visitors/guests, and staff to desired designations within the facilities.
• Possess the ability to adjust the liter flow and determine PSI in an oxygen cylinder as well as the ability to transfer canula tubing for wall unit to/from cylinder.
• Perform safe patient handling to include; moving patient, patient lifts, patient transfers (stand-pivot and lateral), etc.
• Provide education to patients and visitors/guests (room orientation, transport process, etc.) and answer questions regarding essential support services or provide the appropriate resource(s).
• Use capacity management system and equipment to process task (Encompass/Epic, I Phone, Halo, computer, etc.)
• Assist with care and maintenance of transport equipment to ensure equipment is safe, clean, and ready for use.
• Inspect equipment before and after use to identify defective equipment. Report defective equipment immediately to supervisor.
• Monitor facilities to ensure environment is safe and clean (ensuring unattended equipment is removed from hallways, not blocking electrical panels, fire extinguishers or emergency exits)
• Maintain equipment inventory throughout facilities; stretchers, wheelchairs, beds, oxygen cylinders and carriers, IV poles, etc.
• Complete and maintain required training, educational programs, and certification.
• Attend meetings as required.
• Adhere to Advocate Health and departmental policies and procedures.

Benefits

• Paid Time Off programs
• medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED