Emergency Management & Operational Continuity Coordinator Senior - Atrium Health's Carolinas Medical Center FT

Advocate Health and Hospitals Corporation • Charlotte, NC

8d • Onsite

About The Position

This role assists in developing and maintaining comprehensive hazard vulnerability analyses (HVAs) with risk identification and prioritization, and emergency operations plans (EOPs), including plan evaluations and updates. The position monitors and coordinates local compliance activities for Emergency Management regulatory requirements (CMS, Joint Commission, OSHA, NFPA, etc.) and maintains a continuous state of readiness for surveys and for cause investigations by regulatory and accreditation bodies. The coordinator facilitates education and training programs for hospital/healthcare staff on emergency procedures, organizes local drills and full-scale exercises to test response capabilities, and activates and manages the hospital or facility’s Incident Command System (ICS) during emergencies. This may include periodic after-hours/weekend/holiday on-call duties with emergency message communications during drills and incidents. The role also facilitates incident debriefings and after-action-report (AAR) completion following incident command activation, assists departments in drafting and updating COOP plans, coordinates COOP training and awareness campaigns, assesses and tracks plan compliance, and facilitates and supports continuity drills, exercises, and documentation of outcomes and improvement plans. Ensures documentation and reporting of emergency management activities. Participates in regional healthcare coalitions and emergency management planning committees, and builds relationships with local emergency management, law enforcement, and public agencies.

Requirements

• Bachelor’s degree in Healthcare Administration, Emergency Management, Public Health, Business, Administration, Risk Management, Clinical or related discipline.
• Minimum five to seven years of experience in related discipline required.
• Demonstrated knowledge of regulatory (including experience of at least one CMS/TJC/DNV survey) and regulatory agency code requirements, and the progressive application of those standards.
• National Incident Management System (NIMS).
• Familiarity with state medical facilities licensure requirements preferred.
• Basic knowledge of the Joint Commission, CARF, NFPA, NIMS, DNV, CMS and HSEEP programs.
• Must be competent in working with MS Excel, Word, PowerPoint, Outlook.
• Solid understanding of all relevant regulatory and accreditation requirements for healthcare emergency management.
• Work is primarily in office settings but includes time in clinical areas, command centers, and outdoor spaces.
• Exposure to healthcare operations, including patient care areas.
• Must be available for activation during emergencies, including infectious disease outbreaks, natural disasters, and mass casualty events.
• May work extended hours during incidents or exercises.
• Ability to walk, stand, and move around (inside and outside) hospital and healthcare facilities during drills, inspections, and emergencies.
• May need to lift or carry emergency supplies or equipment (typically up to 25-50 lbs.)
• Use of computers, radios, and emergency communication devices.
• Handling and organizing emergency kits, signage, and documentation.
• Ability to read plans, maps, and digital displays.
• Hear and respond to alarms, radio communications, and verbal instructions in noisy environments.
• May be to respond during off-hours, weekends, or holidays.
• Must be able to work under stress during real emergencies or high-pressure drills.

Nice To Haves

• ICS 100, ICS 200, ICS 700 (Required, but listed under Licensure, Registration, and/or Certification)
• Master’s degree preferred.
• Certified Healthcare Emergency Professional (CHEP)
• Certified Emergency Manager (CEM)
• Competency in MS Planner and Teams.

Responsibilities

• Assists in developing and maintaining comprehensive hazard vulnerability analyses (HVAs) with risk identification and prioritization, emergency operations plans (EOPs), including plan evaluations and updates.
• Monitors and coordinates local compliance activities for Emergency Management regulatory requirements (CMS, Joint Commission, OSHA, NFPA, etc.); maintains continuous state of readiness for surveys and for cause investigations by regulatory and accreditation bodies.
• Coordinates and facilitates education and training programs for hospital/healthcare staff on emergency procedures (including communications); organizes local drills and full-scale exercises to test response capabilities.
• Activates and manages the hospital or facility’s Incident Command System (ICS) during emergencies.
• May include periodic after hours/weekend/holiday on-call duties with emergency message communications during drills and incidents.
• Facilitates incident debriefings and after-action-report (AAR) completion following incident command activation.
• Assists departments in drafting and updating COOP plans; coordinating COOP training and awareness campaigns; assessing and tracking plan compliance; facilitates and supports continuity drills, exercises and documentation of outcomes and improvement plans.
• Ensures documentation and reporting of emergency management activities.
• Participates in regional healthcare coalitions and emergency management planning committees; builds relationships with local emergency management, law enforcement, and public agencies.

Benefits

• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior