Patient Transporter

Parkland Health•Parkland, FL

About The Position

The Patient Transporter safely moves patients within PHHS using wheelchairs, stretchers, beds, and gurneys. The role supports patient safety while transporting patients between hospital departments and areas, may transport supplies and belongings during discharges, and assists with critical care patient transport alongside appropriate clinical staff. The position also promotes effective communication, positive customer service, and adherence to applicable policies, laws, regulations, and accreditation requirements.

Requirements

Must be able to read and write.
Must have very strong interpersonal skills and the ability to represent Parkland positively.
Must exhibit caring, service-oriented behaviors and be able to defuse emotionally charged situations.
Must be able to apply sound judgment to address a variety of questions and problems from patients and visitors.
Must be able to follow oral and written directions.
Must be able to communicate effectively with patients, nurses, physicians, and other hospital personnel.
Must have basic math skills.
Must complete a Preventive Back Injury & Proper Lift Technique class within 90 days of hire and/or placement and demonstrate proficiency.
Must obtain a current CPR-Heart saver course completion card within 90 days of hire and/or placement from the American Heart Association, American Red Cross Rescuer, or Military Training Network.

Nice To Haves

Prefer 6 months of experience in healthcare and/or customer service.

Responsibilities

Safely transport patients by stretcher or wheelchair to PHHS departments and areas, safeguarding patients while on campus.
Transport supplies and belongings during discharges as needed and in accordance with established standards.
Assist with transporting critical care patients in coordination with appropriate clinical staff.
Maintain positive working relationships with hospital departments, nurses, physicians, and other Parkland staff to facilitate effective communication.
Identify opportunities to improve work processes and customer satisfaction.
Make recommendations to the supervisor and implement and monitor results as appropriate in support of departmental and Parkland goals.
Stay informed about customer service developments by attending in-house seminars and workshops and reading internal publications.
Integrate knowledge gained into current work practices.
Maintain knowledge of applicable rules, regulations, policies, laws, and guidelines affecting Patient Transportation.
Develop effective internal controls that promote adherence to applicable laws and accreditation and health-plan requirements.
Seek advice and guidance as needed to ensure proper understanding.