Illinois Masonic Patient Transport - Career Fair (11/9)

Advocate Health•Chicago, IL
•$19 - $28•Onsite

About The Position

Patient Transporters provide safe, efficient transport and support for patients throughout the hospital and campus. They prepare patients for transport, use appropriate equipment and transfer techniques, communicate with dispatchers and healthcare personnel, and accompany patients until an appropriate handoff. The role also includes providing courteous customer service to patients and guests, maintaining equipment, completing transport documentation, and protecting patient confidentiality. Transporters may work part-time or PRN/registry shifts; the advertised schedules include first-, second-, and third-shift openings.

Requirements

  • High school education or equivalent experience.
  • Good communication and customer service skills; ability to read, write, and speak English.
  • Basic math skills.
  • Ability to anticipate patient, employee, and unit needs and refer concerns for appropriate action.
  • Good judgment, flexibility, versatility, reliability, and ability to work as part of a team.
  • Obtain CPR certification within the first 90 days after new-hire orientation.
  • Ability to perform patient lifting and transfers using safe body mechanics; lift up to 35 pounds without assistance and use patient-handling equipment with another associate for patient lifts over 35 pounds or when the patient cannot assist, when available.
  • Ability to lift very heavy loads as described: up to 100 pounds occasionally, over 50 pounds frequently, and over 20 pounds constantly; the patient-handling requirement for direct patient care also specifies use of equipment and assistance for qualifying patient lifts.
  • Ability to maneuver and operate departmental equipment; walk continuously during the shift; push, pull, stoop, bend, and twist.
  • Ability to work with potentially infectious specimens and patients and in conditions that may be adverse, hazardous, or unpleasant.

Nice To Haves

  • Prior experience with patients of various age groups, including familiarity with child growth and development, typical adolescent behavior, and signs of normal aging.

Responsibilities

  • Provide a safe environment for themselves, patients, and coworkers by following hospital policies and procedures.
  • Verify the Ticket to Ride document and required caregiver and transporter signatures before transport.
  • Attend department, hospital, and Advocate education sessions and meetings.
  • Apply knowledge of pediatric and geriatric patients’ cognitive and sensory needs when communicating and providing instructions.
  • Contact telemetry at the start and completion of applicable moves and complete CPR if needed.
  • Follow bloodborne pathogen, infection control, universal precaution, hand hygiene, PPE, and dress code policies.
  • Use safe body mechanics and lifting techniques, gait belts when required, and transfer assistance as needed.
  • Clean equipment after use and perform additional cleaning when necessary.
  • Use two patient identifiers, report safety hazards, and communicate patient-condition concerns to nursing staff.
  • Prepare patients for transport while waiting for nursing assistance and complete transports efficiently within established time standards.
  • Report delays and canceled tests to dispatch and appropriate hospital personnel; communicate schedule changes to prevent unnecessary trips.
  • Work independently, respond to dispatch instructions using communication tools, and assist coworkers to ensure safe, efficient transports.
  • Follow hospital oxygen-use guidelines.
  • Greet patients and guests courteously, knock before entering, introduce themselves, explain the destination, and offer assistance or comfort measures using age-appropriate approaches.
  • Give directions or escort patients and guests to destinations, refer them to appropriate personnel when needed, and maintain familiarity with hospital and campus locations.
  • Accompany patients throughout transport and complete an appropriate handoff.
  • Identify broken equipment, label it for repair, remove it from circulation when necessary, and notify management about equipment-related safety issues.
  • Complete training and safely operate wheelchairs, beds, carts, and other department equipment; maintain equipment in proper working order.
  • Use communication tools appropriately to update dispatchers and healthcare providers.
  • Document transports accurately, including unit sign-in/sign-out, blood moves, and ED-radiology transports when dispatch cannot be contacted; submit completed forms as required.
  • Adhere to schedules, breaks, and lunch periods, and complete incident reports for patient or personal injuries.
  • Protect patient confidentiality, respect privacy, avoid unauthorized disclosure, restrict chart access as described, and check for DNR restrictions.
  • Be available to work weekends, holidays, and different shifts to meet staffing needs; assist with patient evacuation during emergencies.

Benefits

  • Paid time off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible health care and dependent care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Competitive compensation, premium pay for eligible shifts or on-call work, incentive pay for select positions, and potential annual performance-based increases.
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