Patient Transporter Specialist - South Park FT
About The Position
The Patient Transporter Specialist welcomes and assists patients and visitors, supports valet and parking operations, and coordinates movement and support services throughout the facility. The role transports passengers, equipment, and materials in company vehicles; provides directions and information; and helps maintain safe, accessible entrances and facility spaces. The specialist also retrieves, cleans, inspects, and stores patient transport equipment, reporting defects to a supervisor. The position requires completion of assigned training and certifications and adherence to Advocate Health and departmental policies and procedures.
Requirements
- High school diploma or equivalent.
- Valid driver's license.
- Oral communication, written communication, and organization skills.
- Knowledge of Microsoft Applications.
- BLS certification within 6 months.
- Ability to stand and walk for long periods, push and pull patient transport equipment, and lift at least 50 pounds for moving and lifting patients.
- Must undergo a physical ability test as a condition of employment.
- Possible exposure to hazardous materials.
Nice To Haves
- At least 2 years of experience in a hospital, hotel, restaurant, or other customer-oriented environment.
Responsibilities
- Role-model a positive Advocate Health image by adhering to Our Advocate Health Way.
- Greet and assist patients and visitors upon arrival, including helping with luggage and getting in and out of vehicles.
- Process valet claim tickets according to operating procedures; safely park, secure, and retrieve vehicles in designated areas.
- Direct patients, visitors, and staff to appropriate parking areas and participate in patient and visitor registration.
- Coordinate assistance for patients and visitors traveling to destinations within the facilities.
- Educate patients and visitors, answer questions about essential support services, and direct them to appropriate resources.
- Safely operate company vehicles to transport passengers, equipment, and materials; instruct passengers on vehicle safety.
- Maintain traffic control at front drives and entrances, keeping fire lanes and no-parking zones clear.
- Assist with enforcement of the Tobacco Free Environment Policy.
- Coordinate activities in areas including the Lobby, Discharged Patient Holding, Hospitality Suite Area, and Maternity Express.
- Retrieve, clean, store, and maintain patient transport equipment; inspect it before and after use and promptly report defective equipment to a supervisor.
- Monitor facilities for safety and cleanliness, including removing unattended equipment from hallways and keeping electrical panels, fire extinguishers, and emergency exits unobstructed.
- Complete and maintain required training, educational programs, and certification; attend meetings as required.
- Follow Advocate Health and departmental policies and procedures.
Benefits
- Paid Time Off programs
- Medical, dental, vision, life, and short- and long-term disability benefits
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match
- Financial wellness programs
- Educational Assistance Program
- Premium pay such as shift and on-call pay, based on role
- Incentive pay for select positions
- Opportunity for annual performance-based increases
- Career development programs
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
