Patient Transporter Specialist - South Park FT

Advocate Health and Hospitals Corporation•Charlotte, NC

20h•Onsite

About The Position

The Patient Transporter Specialist supports patients, visitors, and staff at the facility by providing arrival assistance, valet parking, directions, registration support, and transportation within the facilities. The role operates company vehicles to transport passengers, equipment, and materials, and instructs passengers on vehicle safety. It also helps maintain safe, clean facility entrances and common areas, supports tobacco-free environment enforcement, and cares for patient transport equipment. The position requires standing and walking for extended periods, pushing and pulling patient transport equipment, and lifting at least 50 pounds. Applicants must undergo a physical ability test as a condition of employment. A high school diploma or equivalent and a valid driver's license are required. The schedule is Monday through Friday, with varying hours, for 40 hours per week.

Requirements

High school diploma or equivalent.
Valid driver's license.
Oral communication skills.
Written communication skills.
Organization skills.
Knowledge of Microsoft Applications.
BLS certification within 6 months.
Ability to stand and walk for long periods.
Ability to push and pull all modes of patient transport equipment.
Ability to lift a minimum of 50 pounds for moving and lifting patients.
Must undergo a physical ability test as a condition of employment.
Possible exposure to hazardous materials.

Nice To Haves

At least 2 years of experience in a hospital, hotel, restaurant, or customer-oriented environment.

Responsibilities

Model a positive Advocate Health image by adhering to Our Advocate Health Way.
Greet and assist patients and visitors upon arrival at the facility.
Help patients and visitors with luggage and getting in and out of vehicles.
Process valet claim tickets according to operating procedures.
Safely valet park, secure, and retrieve vehicles in designated parking areas.
Direct patients, visitors, and staff to appropriate parking areas.
Participate in registering patients and visitors.
Coordinate assistance for patients and visitors traveling to destinations within the facilities.
Educate patients and visitors, answer questions about essential support services, and provide appropriate resources.
Operate company vehicles safely and securely to transport passengers, equipment, and materials.
Educate and instruct passengers on vehicle safety.
Maintain traffic control at front drives and entrances, keeping fire lanes and no-parking zones clear.
Assist with enforcing the Tobacco Free Environment Policy.
Coordinate activities in the lobby, discharged patient holding area, hospitality suite area, Maternity Express, and other designated locations.
Retrieve, clean, and store patient transport equipment.
Care for and maintain transport equipment so it is safe, clean, and ready for use.
Inspect equipment before and after use and immediately report defective equipment to a supervisor.
Monitor facilities for safety and cleanliness, including removing unattended equipment from hallways and keeping electrical panels, fire extinguishers, and emergency exits unobstructed.
Complete and maintain required training, educational programs, and certification.
Attend meetings as required.
Follow Advocate Health and departmental policies and procedures.

Benefits

Paid time off programs.
Medical, dental, and vision benefits.
Life insurance and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Competitive compensation, with premium pay for select circumstances and incentive pay for select positions.
Opportunity for annual increases based on performance.
Career development programs.