Patient Transporter Specialist - Atrium Health's Carolinas Medical Center FT
About The Position
The Patient Transporter Specialist role at Atrium Health's Carolinas Medical Center is a full-time position responsible for providing a positive image of Advocate Health to patients, visitors, and staff. This role involves greeting and assisting patients and visitors, including with luggage and vehicle assistance, and safely operating company vehicles for passenger, equipment, and material transport. The specialist will also direct traffic, assist with patient and visitor registration and navigation within the facility, and enforce policies such as the Tobacco Free Environment Policy. Additionally, the role includes coordinating activities in various areas like the Lobby, Discharged Patient Holding, and Maternity Express, as well as assisting with the care, maintenance, and retrieval of patient transport equipment, ensuring it is safe, clean, and ready for use. Monitoring the facility for safety and cleanliness, such as ensuring hallways are clear and exits are accessible, is also a key responsibility. The position requires completing all required training and attending meetings as needed, while adhering to Advocate Health and departmental policies and procedures.
Requirements
- High School Diploma or equivalent required.
- Valid Driver's License.
- Oral communication skills, written communication skills, and organization skills required.
- Knowledge of Microsoft Applications required.
- Must be able to stand and walk for long periods of time.
- Must be able to push/pull all modes of patient transport equipment.
- Ability to lift a minimum of 50 pounds for moving and lifting patients required.
- Possible exposure to hazardous materials.
- All applicants for this position are required to undergo a physical ability test as a condition of employment.
Nice To Haves
- Minimum of 2 years' experience in hospital, hotel, restaurant or customer oriented environment preferred.
- BLS certified within 6 months.
Responsibilities
- Greet and assist patients/visitors upon arrival to the facility.
- Assist all patients/visitors with luggage and assistance in/out of vehicles.
- Safely valet park, secure, and retrieve vehicles in the designated parking area.
- Direct patients, visitors, and staff to appropriate parking areas.
- Participate in the registration of all patients and visitors.
- Coordinate activities to assist patients and visitors to desired designations within the facilities.
- Provide education to patients and visitors and answer questions regarding essential support services and provide the appropriate resource(s).
- Operate company vehicles in a safe and secure manner for the transport of passengers, equipment, and materials.
- Educate and instruct all passengers on vehicle safety.
- Maintain traffic control on the front drives and entrances by ensuring fire lanes and no parking zones are clear of traffic.
- Assist with enforcing the Tobacco Free Environment Policy.
- Coordinate activities in the Lobby, Discharged Patient Holding, Hospitality Suite Area, Maternity Express, etc.
- Assist in retrieving, cleaning, and storage of all patient transport equipment.
- Assist with care and maintenance of transport equipment to ensure equipment is safe, clean, and ready for use.
- Inspect equipment before and after use to identify defective equipment.
- Report defective equipment immediately to supervisor.
- Monitor facilities to ensure environment is safe and clean (ensuring unattended equipment is removed from hallways, not blocking electrical panels, fire extinguishers or emergency exits).
- Complete and maintain required training, educational programs, and certification.
- Attend meetings as required.
- Adhere to Advocate Health and departmental policies and procedures.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
