Patient Transport Specialist- PRN/Variable Shift- Kalamazoo

Bronson Healthcare Group•Kalamazoo, MI
•Onsite

About The Position

The Patient Transport Specialist provides patient-focused transport and support services at Bronson Methodist Hospital South Campus in Kalamazoo. The role involves safely moving patients throughout the hospital and campus, assisting patients and visitors, handling transport equipment, and responding to urgent transport requests. The position is part-time, PRN, and has variable shifts, with 10 scheduled weekly hours. The specialist transports patients of all ages, including children, adolescents, adults, and geriatric patients. Duties include transferring patients between surfaces and locations, assisting with walking and repositioning, using transport equipment and tracking systems, communicating with patients, families, nursing and support staff, and maintaining transport documentation and equipment cleanliness. The role also includes visitor transportation between campuses and specified duties involving deceased patients.

Requirements

  • High school diploma or GED.
  • Six months of related customer service work experience.
  • BLS certification required within the first 90 days.
  • Ability to work independently with minimal supervision.
  • Proficiency with Teletracking and Spectra telephones.
  • Excellent written and verbal communication skills and proven organizational skills.
  • Sound math, counting, and analytical skills.
  • Ability to move quickly throughout the hospital in response to stat calls.
  • Friendly, positive, and professional demeanor when working with patients.
  • Ability to adapt when transporting patients of all ages, including children, adolescents, adults, and geriatric patients.
  • Basic computer skills for dispatching and two-way radio communications.
  • Ability to regularly lift weights up to 100 pounds and occasionally assist with heavier tasks or exert equivalent effort pushing, pulling, or handling objects.
  • Ability to perform work involving high levels of mental and visual fatigue, including CRT work 70–90% of the time, and sustained close-tolerance work requiring considerable hand-eye coordination.
  • Knowledge of unit locations and procedure areas, Bronson policies, when assistance is required, chart locations, and supply room locations.
  • Ability to use the patient transport tracking system and P.E.M. phone system.

Responsibilities

  • Assist patients, families, and visitors with navigating the campus.
  • Navigate patients throughout the campus efficiently and safely.
  • Transfer patients from one surface or location to another.
  • Assist patients with walking, sitting up, and moving from one support device to another.
  • Push and pull occupied and unoccupied beds, stretchers, wheelchairs, and rental beds across different surfaces.
  • Lift, pull, or operate heavy equipment, including beds, IV poles, IV pumps, oxygen tanks, morgue carts, electric carts, and wheelchairs.
  • Use appropriate equipment such as slider boards, oxygen tanks, computers, and patient transport tracking and phone systems.
  • Handle and transfer medical equipment, including Foley catheters with collection bags, chest tubes, and monitors.
  • Clean equipment after patient use.
  • Document activities in the log book and maintain customer service standards.
  • Explain activities to patients and families and verify patient identification.
  • Retrieve needed supplies or linens from supply rooms.
  • Transport visitors between campuses.
  • Transfer expired patients to the morgue, release bodies to funeral home directors, and prepare and retrieve bodies for family viewing.
  • Respond to code zero pages.
  • Contact nursing and support staff for information and assistance as needed.
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