Patient Transport Specialist- PRN/Variable Shift- Kalamazoo

Bronson Healthcare•Kalamazoo, MI
•Onsite

About The Position

The Patient Transport Specialist provides a comprehensive array of patient-focused services, including safely transporting and assisting patients throughout the hospital and campus. The role involves lifting, standing, and pushing patients in wheelchairs and on gurneys, and employees providing direct patient care must demonstrate competencies specific to the populations served. The position also supports patients, families, and visitors; handles patient-related equipment and supplies; maintains transport documentation; and responds to code-zero pages.

Requirements

  • High school diploma or GED.
  • Six months of related customer service work experience.
  • BLS certification required within the first 90 days.
  • Ability to work independently with minimal supervision.
  • Proficiency with TeleTracking and Spectra telephones.
  • Excellent written and verbal communication skills and proven organizational skills.
  • Sound math, counting, and analytical skills.
  • Ability to move quickly throughout the hospital in response to stat calls (zero pages).
  • Friendly, positive, and professional manner when working with patients.
  • Ability to adapt when transporting patients of all ages, including children, adolescents, adults, and geriatric patients.
  • Basic computer skills for dispatching and two-way radio communications.
  • Ability to regularly lift up to 100 pounds and occasionally assist with heavier tasks or exert equivalent effort pushing, pulling, or handling materials, equipment, and other objects.
  • Ability to perform work involving high levels of mental and visual fatigue, including CRT work 70–90 percent of the time, and sustained close-tolerance work requiring considerable hand-eye coordination.

Responsibilities

  • Assist patients, families, and visitors with navigating the campus and transport visitors between campuses.
  • Navigate patients throughout the campus efficiently and safely.
  • Transfer patients between surfaces or locations and assist them with walking, sitting up, and moving between support devices.
  • Push and pull occupied and unoccupied beds, stretchers, wheelchairs, and rental beds across different surfaces.
  • Lift, pull, or operate heavy equipment, including beds, IV poles and pumps, oxygen tanks, morgue carts, electric carts, and wheelchairs.
  • Handle and transfer medical equipment, including Foley catheters with collection bags, chest tubes, and monitors; use equipment such as slider boards, oxygen tanks, and computers appropriately.
  • Know unit and procedure-area locations, Bronson policies, when assistance is needed, chart locations, and supply-room locations; contact nursing and support staff for information and assistance.
  • Clean equipment after patient use and document activities in the log book.
  • Maintain customer service standards, explain activities to patients and families, and verify patient identification.
  • Retrieve supplies or linens from supply rooms.
  • Transfer expired patients to the morgue, release bodies to funeral home directors, and prepare and retrieve bodies for family viewing.
  • Respond to code-zero pages.
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