About The Position

The Patient Support Technician provides direct patient care as assigned and performs patient phlebotomy as assigned. The role may require access to storage areas where medications are kept and carrying out procedures involving non-prescription medications. The technician performs assigned responsibilities accurately, promptly, and safely; communicates relevant information to appropriate personnel, patients, and family members; and maintains accurate paper and electronic documentation. Duties also include safely using equipment and supplies, ordering supplies as needed, correctly labeling specimens, providing basic nursing care, performing simple and complex procedures and multiple treatments, completing waived testing, transporting patients, and collecting blood proficiently and accurately. This is a non-management position reporting to a supervisor, manager, director, or executive.

Requirements

  • Successful completion of a technician training course, evidenced by a Certified Nursing Assistant (CNA) exam or nursing fundamentals from an accredited organization.
  • Successful completion of a phlebotomy course from an accredited organization; medical assistant training is acceptable.
  • One year of nurse technician hospital experience or skilled nursing facility experience is required if the candidate does not meet all educational requirements.
  • Heart saver certification.
  • Must successfully complete the System's phlebotomy course and training within 90 days of hire.
  • Computer proficiency.

Nice To Haves

  • High school diploma, GED, or equivalent preferred.
  • Two years of NT/NA experience preferred.
  • Three months of phlebotomy experience preferred.
  • Current or former state CNA certification may be accepted in lieu of school verification of a nursing assistant training course.
  • Current or former CMA certification may be accepted in lieu of school verification of a medical assistant training course.

Responsibilities

  • Provide direct care to assigned patients.
  • Perform patient phlebotomy as assigned and complete blood collection accurately and promptly.
  • Carry out assigned responsibilities accurately, timely, and safely.
  • Communicate pertinent information to appropriate personnel, patients, and family members in a timely manner.
  • Maintain accurate paper and electronic documentation.
  • Use equipment and supplies safely and appropriately, order supplies as needed, and label specimens correctly.
  • Perform basic nursing care, simple and complex procedures, multiple treatments, and waived testing.
  • Transport assigned patients.
  • Perform other duties as assigned.
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