Patient Support Coordinator

Visiting Docs•Cambridge, NY
•Onsite

About The Position

We are seeking a reliable and personable Patient Support Associate to assist with daily operations in our outpatient medical practice. This part-time opportunity is ideal for someone who enjoys interacting with patients, staying organized, and working collaboratively within a healthcare setting. The selected candidate will play an important role in helping patients navigate their visits while supporting both administrative and basic clinical workflows.

Requirements

  • Previous experience in a healthcare office preferred
  • Comfortable working with EMR/EHR systems and standard office technology
  • Strong communication and multitasking abilities
  • Dependable, detail-oriented, and able to work independently when needed
  • Positive attitude with a patient-first approach

Nice To Haves

  • Experience in patient services, medical reception, care coordination, or medical assisting is a plus

Responsibilities

  • Assist with patient check-in and appointment coordination
  • Communicate with patients regarding scheduling, follow-ups, and general inquiries
  • Update and maintain patient records within the electronic medical record platform
  • Verify insurance information and assist with administrative paperwork
  • Provide support to clinical staff with intake processes and vital signs
  • Help ensure smooth daily office operations and patient flow
  • Deliver courteous and professional customer service at all times
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