About The Position

The Patient Support Assistant assists Registered Nurses in providing direct care to multiple patients on a designated nursing unit. The role supports patient activities of daily living, maintains a clean and safe care environment, and helps create a respectful, compassionate experience for patients and families. The assistant may also help with patient safety, telemetry monitoring, patient transport, and errands related to patient care. Under RN delegation, the assistant performs basic nursing tasks that do not require nursing judgment, assessment, complex observation, or critical decisions. Duties include collecting and documenting patient data, performing specified basic tests and care tasks, using portable technology for measurements and documentation, and reporting observations and concerns to the RN. The position also supports visitors and staff, maintains patient-care supplies and equipment, and may assist with healthcare coordination technology or training new nursing assistants. The role requires every other weekend scheduling and a variable work shift; weekly hours are as needed.

Requirements

  • High school diploma or GED, subject to the stated exceptions for certain 16-, 17-, and 18-year-old individuals.
  • Must be scheduled every other weekend.
  • Ability to perform basic delegated nursing tasks safely and accurately, following exact directions and reporting observations and concerns to the RN.

Responsibilities

  • Assist patients with activities of daily living, including bathing, grooming, eating, and walking.
  • Maintain cleanliness and safety in patient rooms, the unit, and equipment.
  • Assist patients, visitors, and nursing personnel on the assigned unit, and help other departments with patient care as needed.
  • Build respectful and compassionate relationships with patients and families to support the patient experience.
  • May serve as a patient safety champion and reinforce safety guidelines among licensed and unlicensed caregivers.
  • May assist with telemetry cardiac monitoring, recognize life-threatening arrhythmias, and immediately notify an available licensed clinician.
  • May transport patients and run errands to pick up or deliver patient-care items.
  • Perform other nursing tasks delegated by the RN that do not require nursing judgment, assessment, complex observation, or critical decisions.
  • Perform basic nursing care tasks as directed by the RN, including waived testing, specimen collection, nasogastric tube care, 12-lead EKGs, and simple clean, non-sterile dressing changes.
  • Collect and document data such as height, weight, vital signs, and intake and output.
  • Use portable and handheld wireless technology to measure and document intake and output, vital signs, and point-of-care testing.
  • Report patient observations and concerns to the Registered Nurse.
  • Assist hospital visitors and staff with information needs.
  • May use wireless devices and technology to coordinate healthcare activities such as scheduling, flowchart documentation, and nutrition service ordering.
  • May serve as a super user for nursing assistant information technology or preceptor for new nursing assistants.
  • Maintain patient-care supplies and equipment.
  • Secure and handle appropriate supplies, medications, and laboratory specimens transported to, from, or within the unit.
  • Perform other duties as requested by the supervisor, with a focus on safety, quality, and efficiency.
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