Patient Support Assistant - Critical Care

OhioHealth•Pickerington, OH
•Onsite

About The Position

Assist a Registered Nurse in providing direct patient care to multiple patients at a time on a designated nursing unit. The role supports patients, families, visitors, nursing personnel, and unit operations, with a focus on respectful and compassionate care and safety, quality, and efficiency. The assistant helps patients with activities of daily living, maintains clean and safe patient rooms and unit equipment, collects and documents patient data, and performs basic nursing tasks delegated by an RN. The role may also involve telemetry monitoring, patient transport, coordinating care using wireless technology, maintaining supplies, and helping visitors and staff with information needs. Other duties may be assigned by the supervisor.

Requirements

  • High school diploma or GED, subject to the stated age-based exceptions.
  • For individuals aged 16 or 17 without a high school diploma or GED, a valid work permit is required for consideration.
  • Individuals aged 18 who are enrolled in high school do not need a high school diploma, GED, or work permit to be considered.

Responsibilities

  • Assist patients with activities of daily living, including bathing, grooming, eating, and walking.
  • Maintain cleanliness and safety in patient rooms and the unit, including care-related equipment.
  • Assist patients, visitors, and nursing personnel in the assigned unit and provide support to other departments with patient care as needed.
  • Develop respectful and compassionate relationships with patients and families to support a positive patient experience.
  • May serve as a patient safety champion and promote shared responsibility for safety guidelines among licensed and unlicensed caregivers.
  • May assist with telemetry cardiac monitoring, recognize life-threatening arrhythmias, and immediately communicate them to an available licensed clinician.
  • May transport patients for the assigned nursing unit and run errands to pick up or deliver patient-care items.
  • Perform nursing tasks delegated by the RN that do not require nursing judgment, assessment, complex observation, or critical decisions, and that can be performed safely according to exact directions.
  • Perform basic nursing care duties as directed by the RN, including waived testing such as fingerstick glucose, urine dipstick, and occult fecal testing; non-sterile specimen collection; nasogastric tube care; 12-lead EKGs; and simple clean, non-sterile dressing changes.
  • Collect and document patient data, including height, weight, vital signs, and intake and output.
  • Use portable handheld wireless devices to measure and document intake and output, vital signs, and point-of-care testing such as fingerstick glucose or urine dipstick.
  • Report patient observations and concerns to the Registered Nurse.
  • Assist hospital visitors and staff with information needs.
  • May use wireless devices and technology to coordinate healthcare activities such as scheduling, flowchart documentation, and nutrition service ordering.
  • May serve as a super user for nursing assistant information technology or preceptor for new nursing assistants.
  • Maintain supplies and equipment needed for patient care operations.
  • Secure and handle appropriate supplies, medications, and laboratory specimens transported to, from, and within the unit.
  • Perform other duties as requested by the supervisor.
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