About The Position

The Patient Support Assistant assists Registered Nurses in providing direct patient care to multiple patients on a designated nursing unit. The role supports patients with activities of daily living, helps maintain clean and safe patient-care environments, and provides basic nursing care and delegated tasks as directed by the RN. It also involves collecting and documenting patient data, reporting observations and concerns, supporting unit operations, and assisting visitors and staff. This position requires a focus on safety, quality, and efficiency as part of a High Reliability Organization.

Requirements

  • High school diploma or GED. Exceptions apply to certain 16- to 18-year-old individuals as detailed in the job description.

Responsibilities

  • Perform or assist patients with activities of daily living, including bathing, grooming, eating, and walking.
  • Maintain cleanliness and safety in patient rooms, the unit, and equipment.
  • Assist patients, visitors, and nursing personnel on the assigned unit, and provide help to other departments with patient care as needed.
  • Build respectful and compassionate relationships with patients and families to support a positive patient experience.
  • Potentially serve as a patient safety champion and help ensure compliance with safety guidelines.
  • Potentially assist with telemetry cardiac monitoring, recognize life-threatening arrhythmias, and immediately communicate them to an available licensed clinician.
  • Potentially transport patients and run errands to pick up or deliver patient-care items.
  • Perform nursing tasks delegated by the RN that do not require nursing judgment, assessment, complex observation, or critical decisions.
  • Perform basic nursing care duties as directed by the RN, which may include waived testing, specimen collection, nasogastric tube care, 12-lead EKGs, and simple clean non-sterile dressing changes.
  • Collect and accurately document patient data, including height, weight, vital signs, intake, and output.
  • Use handheld wireless devices to measure and document intake and output, vital signs, and point-of-care testing results.
  • Report patient observations and concerns to the Registered Nurse.
  • Assist hospital visitors and staff with information needs.
  • Potentially use wireless devices and technology for healthcare coordination, including scheduling, flowchart documentation, and nutrition service ordering.
  • Potentially serve as a super user for nursing assistant information technology or preceptor for new nursing assistants.
  • Maintain supplies and equipment needed for patient care operations.
  • Secure and handle appropriate supplies, medications, and laboratory specimens transported to, from, and within the unit.
  • Perform other duties as requested by the supervisor.
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